Donny Miller
Reviewer
0 helpful votes
I'm giving it two stars because we were…
I'm giving it two stars because we were able to get extremely slow internet most of the time. We live out in the country and didn't really have any other options until Starlink came along. That's what we just switched to. Streaming movies on Viasat was nearly impossible. Any kind of bad weather also knocked out our service until it passed. One thing that really ticked me off at the very end, was they want you to climb up on top of your roof and remove a TRIA box located on the satellite dish, as well as return the modem and power cord equipment or face a $300 charge. They are more than happy to come out and set you up, but come time to end the deal and they want you to do it yourself. I'm disabled and can't get up on the roof. How wonderful right?! The billing cycle also made it so that I had to pay an extra month after I already had my new internet with Starlink. ($178) So basically they get you for an extra $500 total if you don't return the equipment. They won't be in business much longer. Glad we're finally done with them, but they were a necessary evil to be able to have internet service.
