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0 helpful votes
For the first time in 20 years with this company I was a month late and they shut my power off. Did not receive a notice, then I had to pay a $300 deposit that they will hold onto you for a year. Had to drive to their office because I could not get a hold of anybody in customer service. They may be a member owned company but they do not give a hoot about their members
Reviewer
0 helpful votes
These people and not only very experienced but also professional and cordial
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Terina Alexander is what made my experience so great. She was very attentive, knowledgeable and patient. She assisted me with every question i had without fail-thanks so much Terina!!!
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M.T. helped my business save money. Great to work with to get the best rate.
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Bad company leads to a bad experience; not recommended.
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UPG has been so great to work with! Ian has been the biggest help! He answers all my emails and calls quickly and is so pleasant. We signed up three accounts through them and they get us the best price as well
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Had Zeth Rodriguez help me out. He was extremely knowledgeable and professional, and I'm looking forward to doing business with them in the future! Highly reccomend.
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I wanted to mention the wonderful experience I had with a particular employee, Brooke Smith. She was so helpful and answered all my questions!
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Ian has been amazing to work with! Not only is he saving our business over $30,000 a year but he has walked me through the whole process and made it seamless. Highly recommend!
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Michael was very professional and endearing. As a small business owner, it is comforting knowing that there is a company like UPG looking out for myself and others like me.
Reviewer
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United Power Group has been a tremendous asset to our company in this volatile energy market. They have followed through with everything they have promised and we have a very ever-changing business. I highly recommend this company for your energy needs. They are honest and reliable. A rare quality in today's times.
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0 helpful votes
United Power Group is phenomenal!! Michael Frederick is amazing!! He literally saved me tons of money on my electricity. He is truly about helping other people to make their lives better!! His positive, caring attitude truly is what we need!! The incredible rates he was able to get me made a huge difference in my budget!! Thank you Michael and United Power Group!! I will tell everyone about you guys!
Reviewer
0 helpful votes
Well I really don’t like do do this type of change because it take so much of my time and energy but from the first phone call from Michael I felt a instant connection as if I always known him so he took that frustration away from me for the most part. Michel has the patients of a saint be cause I’m a procrastinator and he hung with me through it.
Reviewer
0 helpful votes
Working with Michael Frederick has been great. He explains everything so well and can easily answer any questions I might have. Looking forward to my change to United Power Group!!!!
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Michael and Brittany were so helpful and kind sweet they worked really hard to get the electric problem figured out for us i would highly recommend them to anyone
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Keifer was honest and upfront from the start. Even though we aren't yet a customer of UPG he did all the work to help us apply for Climate change Levy exemption which has saved us a lot of money. Will be using his services in the future.
Reviewer
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Excellent effort from UPG to save us 10K a Year. Georgina Lee was a real professional and did a great job for us.
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Neil whom I dealt with was very knowledgeable and despite his exceptional circumstances called me even when at home to continue his dedication to his role within his job. He has explained the family run ethos they have within there workplace. All I can say is if this is what's happening and its filtering from the top. I wish for the universe & its entire power to aid them in becoming a well established and decent business. Neil is a great addition to any workforce.
Reviewer
0 helpful votes
This is a team that know what they are doing. From initial contact to the end they have been professional, knowledgeable, and know their stuff. They have been truthful in what the are able to do and don't spin you a line. They are saving me a fortune over the next four years. Thanks Kiefer for the deal and the laughs :)
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