SV
Steve Vu
Reviewer
0 helpful votes
Booking process was easy
Booking process was easy. Pickup and ride was quick and safe.
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TT
T Tuan
Reviewer
0 helpful votes
Deepal Karunaratne
Reviewer
0 helpful votes
MM
Michael M.
Reviewer
0 helpful votes
Forgot my phone at home.
I was picked up on time at 6:15 am by Mauricio. At around the 4 mile mark down the road I realized that I had forgotten my cell phone at home, I needed to have that phone for work. I felt bad asking Mauricio to turn around but he insisted on going back without me asking. I really appreciated him doing that and was grateful for patience.
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J
JMc
Reviewer
0 helpful votes
We had two wonderful drivers to the…
We had two wonderful drivers to the airport and unfortunately back from the airport after our flight was cancelled. Both were very helpful, prompt, great drivers, vehicles were very clean and our morning driver also had music we loved. 😀 Thank you Uber Drivers!
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MC
Marra Craig
Reviewer
0 helpful votes
Jonathan Mendez
Reviewer
0 helpful votes
Garry
Reviewer
0 helpful votes
The friendly drivers
The friendly drivers, ease of booking and the fact that I had a dog, which was made welcome.
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J
JM
Reviewer
0 helpful votes
DB
David Bollond
Reviewer
0 helpful votes
K
Kristin
Reviewer
0 helpful votes
Never had an issue at all
Never had an issue at all. I love that they ask for my code every time. Always a great experience.
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CO
Calum O'Donnell
Reviewer
0 helpful votes
Easy to book
Easy to book, arrived quickly and to the exact location, even when updated. Driver was helpful and the journey was smooth
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BR
Barbara Rogers
Reviewer
0 helpful votes
How reliable uber is. The drivers are so reliable.
My husband and I can always count on a pleasant trip, with an interesting driver.
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AR
Adisak Rodphai
Reviewer
0 helpful votes
Fixing Advice for our trust.
Honestly, I use to like uber… but now it seems as most drivers just became lazy and only allow themselves to do short trips only. I have to get to work and get home… Uber shows plenty of available drivers, they ignore or accept which then decline the ride even if you’re paying extra on priority.. Only way for me to think this through and help people and UBER.. is that the system should start Charging Drivers for cancelling. And uber should pay the drivers extra if they accept customers who have been waiting for uber to accept for over 25-30minutes. This is because uber never knows that some customers may have a phone that’s about to run out of charge to then be stranded.
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Allen Bergles
Reviewer
0 helpful votes
My driver ahowed up 1/2 hour early
My driver ahowed up 1/2 hour early, I did not even get a chance to say goodbye to my daughter who was still asleep. i am pissed. Never use UBER again. Hope Lyft is better.
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M
Marsha
Reviewer
0 helpful votes
Timeliness and ease of service
Timeliness and ease of service. App was easy to use to book rides. I liked that I could save destination.
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Catherine Blackett
Reviewer
0 helpful votes
BUSINESS OF CREEPS (watch out)
my uber driver offered us a £30 amazon giftcard if we let him get a picture of our feet. This experience was so shocking, not even the foot massager i ordered on amazon was able to sooth the stress out of me (great deal, only £30)
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Stanley Krystek
Reviewer
0 helpful votes
Ease of navigation within the app
Ease of navigation within the app. Accuracy of driver acquisition
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Todd Clauson
Reviewer
0 helpful votes
The app is easy
The app is easy. Tip your driver should be more obvious. Drivers don't get tipped often, the app could help drive that so the people working get recognized better with tips.
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ЕП
Евгений Павлов
Reviewer
0 helpful votes
Dear Uber Support Team,
Dear Uber Support Team, I am writing to dispute the extra charge of €12.44 on my account. There has been a misunderstanding regarding my recent trip, and I am being charged for a ride that did not fully take place. Here is what actually happened: Initial booking: We originally ordered a car for a multi-stop trip. However, there were 5 of us. Driver's refusal: The driver correctly noted that he could not take all 5 passengers. We agreed to split up: only one person took this taxi to the first (closest) stop, while the rest of us stayed behind to book another car. Trip termination: The single passenger successfully reached the first destination and got out. At that point, the trip effectively ended. The car did not proceed to the final destination, and no further service was provided. Since the second part of the trip never happened, I should not be charged the full amount or any additional fees. I kindly request you to review the GPS log for this trip, verify that the car stopped after the first destination, and remove the €12.44 balance from my account. Thank you for your assistance. I look forward to your reply. Best regards, Proof of alternative ride: To prove that the rest of our group did not use this Uber, I have attached a screenshot of a ride we took simultaneously using another taxi service (Bolt). As you can see, our alternative trip started at 03:34 AM from Hardenbergplatz.
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