A
ARN
Reviewer
0 helpful votes
great customer service
I contacted TTG customer service via chat and the person that assisted me answered my concerns. He was quick and efficient.
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Reviews
GW
Gina Wescott
Reviewer
0 helpful votes
The customer service agent was very…
The customer service agent was very helpful, respectful and polite.
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T
Thomas
Reviewer
0 helpful votes
G
GG
Reviewer
0 helpful votes
P
Patricia
Reviewer
0 helpful votes
L
Louis
Reviewer
0 helpful votes
Sales Consultant was helpful
Sales Consultant was helpful. The only drawback is the fact that the trip itinerary won't be definite until 30 days before the trip.
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Miriam G. Luse
Reviewer
0 helpful votes
Robert, the TripToGo Superman!!!
Robert was amazingly patient. I am technologically challenged and have a great deal of difficulty with on line forms, etc. Every time (and there must have been 20 or more) I would mess up, Robert would come to my rescue. He really shepherded me through the process. I could not have done it without him. He deserves 100 gold stars and of course, a new cape.
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A
Anna
Reviewer
0 helpful votes
Quick customer service response
Quick and helpful response from the customer service person that worked with me. They answered my questions, helped me solve my issues . Quickly sent me the information I was looking for. great to work with. My trip will be amazing. Thank you for the help
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HM
Helge M Puchalla
Reviewer
0 helpful votes
Representative was very courteous and…
Representative was very courteous and helpful.
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T
T.J.
Reviewer
0 helpful votes
The young lady who helped me was very…
The young lady who helped me was very knowledgeable and willing to answer all my questions
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R&
Ron & Jolene
Reviewer
0 helpful votes
Your customer service agent
Your customer service agent was very friendly and solved our problem within minutes. Your company has been very responsive.
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S
Susan
Reviewer
0 helpful votes
We asked what it would cost to extend…
We asked what it would cost to extend our trip by one day. They immediately let us know our trip had not been paid and was now on hold. There was never an estimate given for any change to airfare, only the added $150 pp. subsequent queries led us to withdraw our request.
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CA
Cecilia A
Reviewer
0 helpful votes
Will, a great customer rep
Will, my customer service rep, was courteous and efficient. He understood what I needed and he accomplished my wishes expertly and quickly. Thank you Will!
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KD
Karen Drum
Reviewer
0 helpful votes
Great Experience
My husband and I traveled to Egypt with TripToGo and had a great experience! The pricing was competitive and Ravi with Client Relations has been very helpful! We have already booked a trip to Europe with them and are also planning to book another trip to Japan.
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D
Dawn
Reviewer
0 helpful votes
Excellent Customer Service!
I had a chat session with Robert who was very patient and helpful in answering my many, many questions. Thank you so much for the excellent customer service!
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C
Claudeth
Reviewer
0 helpful votes
The gentleman I spoke to was efficient
The gentleman I spoke to was efficient, personable and helpful
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D
Daniel
Reviewer
0 helpful votes
T
Tina
Reviewer
0 helpful votes
Excellent customer service
Wait time was short. Representative answered my questions and resolved my problem quickly and professionally.
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M
Maya
Reviewer
0 helpful votes
Great customer service!
I had issues with the online booking site and the representatives I spoke with, both online and by phone, were very helpful and got it all sorted out.
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SR
Sybil Resposo
Reviewer
0 helpful votes
All my questions were answered
All my questions were answered. All were polite, professional, informative, and I felt comfortable speaking with them. I was very impressed.
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