DS
Dan Seighman
Reviewer
0 helpful votes
Reviews
AA
Anna Alekseeva
Reviewer
0 helpful votes
Daniel Magpayo was very helpful
Daniel Magpayo was very helpful. Great responses and customer service!
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B
Bill
Reviewer
0 helpful votes
Answered my questions quickly and…
Answered my questions quickly and helped clarify configuration options.
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TP
Tanner Polischuk
Reviewer
0 helpful votes
Excellent experience purchasing a customized modular clean room.
Excellent experience purchasing a new modular clean room. Long was well-informed and promptly answered all the questions I had. He helped address all of the requirements for use, and we are very happy with the customization options he was able to provide. I would recommend TU for anyone looking for a new or upgraded clean room.
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A
Andres
Reviewer
0 helpful votes
Daniel Magpayo review
Daniel Magpayo was really helpful in guiding me through Terra Universal’s products and helping me find exactly what I needed for my application.
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BC
Ben Corjay
Reviewer
0 helpful votes
Excellent Service
Information was fast and relevant. He even provided the correct item for my application
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KK
Kraig Kirchner
Reviewer
0 helpful votes
Daniel was efficient and easy to work…
Daniel was efficient and easy to work with. The purchase process went smoothly because of this.
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AS
Anthony Sabbadini
Reviewer
0 helpful votes
Al Peterson was very helpful and adept…
Al Peterson was very helpful and adept at balancing the mission requirements with the options available.
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SF
Stephen Friberg
Reviewer
0 helpful votes
The chat guys at Terra-Universal
The chat guys - for example Long at Terra-Universal are knowledgeable and quickly helpful. And shipping on some products are from stock!!
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AL
Angela Ly
Reviewer
0 helpful votes
BG
Brandon Garcia
Reviewer
0 helpful votes
CM
Cesar Morales
Reviewer
0 helpful votes
Great Customer Service
Requested a quote from the website. It was pretty straight forward. The next day Al Paterson sent me the official quote. By then I needed everything before the holiday. Al did everything within his power to make sure it happened. He went beyond my expectations to help me revise the quote. I will definitely reach out to Terra Universal to purchase more cleanroom equipment.
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CW
Caddie Woodroof
Reviewer
0 helpful votes
Very helpful!
Very helpful! I'm not familiar with this product, but I had a customer request for it. Long Le was so patient and helpful, and walked me through everything I needed.
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KC
Kyeonghoon Choi
Reviewer
0 helpful votes
Friendly and fast response
Al was fast, friendly, and very cooperative with all of my requests. Thanks to Al, the whole process went very smoothly!
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B
Brandon
Reviewer
0 helpful votes
Excellent Customer Service
Customer service has been excellent. Al Peterson was an incredible help throughout the entire process—knowledgeable, responsive, and committed to making sure everything went smoothly. His customer service truly stood out. West is looking forward to putting our new Terra Universal products to use, and we look forward to working with the team again in the future.
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ST
Stephanie Turzilli
Reviewer
0 helpful votes
Daniel Magpayo was extremely tentative
Daniel Magpayo was extremely tentative, responsive, friendly, easy to work with and helpful.
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JH
Jim Hiatt
Reviewer
0 helpful votes
CG
Cody Garza
Reviewer
0 helpful votes
Extremely helpful
Extremely helpful, knowledgeable, and fast response time. Outstanding customer service and patience with our many quote revisions.
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ED
Elizabeth Dulzo
Reviewer
0 helpful votes
Positive Experience - Long
Long provided thorough, quick responses and was patient will I collected the information needed.
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HL
Henry Lee
Reviewer
0 helpful votes
Very bad quality
I received the 3 tables yesterday. The welding seam of one of the tables does not look is done in the welding process. Please see the pictures below. The last 2 photos showed the good table. All 3 purchases I ordered in the last year, I encounter issue. The 2nd order I placed came with a wrong shelf size and still has not been resolved yet. The 1st order got delayed for over 6 months and the sliding door is short, keep falling off. This is not acceptable.
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