
Sandy Popp
Reviewer
0 helpful votes


Reviewer
0 helpful votes

Reviewer
0 helpful votes
Ellis island was very interesting. The photography was amazing. The rooms also took one back in time. The only issue I have is the length of time waiting in the heat for the ferry over. Some AC would have been nice or more fans.

Reviewer
0 helpful votes
Online ticket process was smooth and easy; boarding and ferry ride was efficient and smooth.
Reviewer
0 helpful votes
Jett was absolutely fantastic! He was knowledgeable, funny, engaging, and did an excellent job bringing the history of the Statue of Liberty to life. He also shared so many helpful tips throughout the tour that made the entire experience easier and more enjoyable. You could tell he genuinely enjoys what he does, and it made a huge difference. I would highly recommend Jett to anyone visiting the Statue of Liberty. One thing I do think is worth mentioning is that the "Skip the Line" wording is a little misleading. You still board the ferry with everyone else, so it is not a true skip the line experience as I had expected. That said, the boarding process moved very quickly, so it really was not an issue. I just think it's helpful for future visitors to have the right expectation going in.

Reviewer
0 helpful votes
Everything was as hoped. The views, the statue and the information we learned.
Reviewer
0 helpful votes
Boarding was pretty unpleasant from start to finish. It really felt like passenger comfort was an afterthought at best, which made the whole experience more frustrating than it needed to be.
Reviewer
0 helpful votes
It was for to busy. And with this hot weather it was almost giving me an anxiety attack on the boat.

Reviewer
0 helpful votes
Our guide, Jacob, was great! But the tour had false advertising as we did not skip any lines. If you don't do well in crowds and booked this thinking you'd avoid the cattle herding, this won't be a great option. We were in line with all the other non private tour folks.

Reviewer
0 helpful votes
Very confusing! We paid for a vocal tour and never figured out how to access it. We’re in our 80’s!
Reviewer
0 helpful votes
Tour guide was super nice. But when I booked the experience, I thought we were going to be able to go inside the Statue of Liberty. That was what my kids were most looking forward to! But alas these tickets DO NOT let you go inside the Statue of Liberty, just tour the island and Ellis island. Very misleading. No where on the site did it say this.
Reviewer
0 helpful votes
Im very disappointed with Groupon services!!! I purchased almost a $100 tickets including insurance on it & never got my QR code to scan my tickets. I got there and could enjoy the trip with a guest I had that came to visit uSA & wanted to go to statue of liberty & we never made it they told us to come back the next day. I was frustrated to see my guest who never has visited couldn’t get the opportunity to have a great experience and this wasn’t possible through GROUPON. I hope this issue gets resolved. I wish to get new tickets or get reimbursed.
Reviewer
0 helpful votes
Line wait for "timed" entry was a cluster fck. People shoulder to shoulder in the direct sun/heat waiting to get into security building. That's were the fun really begins. Strip down worse than boarding at Newark Airport. Totally ridiculous. Also, scanning device was malfunctioning and had to be reset many times. No line control discipline. Really created negative vibes before stepping on boat. Never again!!!

Reviewer
0 helpful votes
Everyone just pushes each other through security, to get on and off the ferry and it was a terrible experience. Also, food lines were too long. You should create single lines with ropes
Reviewer
0 helpful votes
We chose the skip the line guided tour and our guide was so informative and helpful. He answered all our questions and took us to many spots for the best views for our pictures.

Reviewer
0 helpful votes
The pedestal access is the best way to explore statue. The views we got from here were tremendous.

Reviewer
0 helpful votes
We had fun at the tour and amazing nyc skylines views from the ferry.
Reviewer
0 helpful votes
Reviewer
0 helpful votes
There were a lot of workers walking around pointing people in the right direction. Check in along with security was simple and quick. There were a lot of boats so plenty of opportunity to move from point to point easily. I get motion sickness easily but the boat ride was pretty smooth so no worry there. Overall we really enjoyed our experience.

Reviewer
0 helpful votes
I asked two people at the Staten Island ferry if this stops at the Statue of Liberty and Ellis Island, both told me yes. By the time I returned, I was not on time for the 4:45 PM boat. I was refused a refund and blamed for missing the boat. Also, I was informed that the boat did not actually stop at the Statue of Liberty and Ellis Island, which is false advertising. Apparently with this company, it’s just about the money.
Reviewer
0 helpful votes
As a family of 5, to spend 187$ to take a ferry to and from the Statue of Liberty was quite expensive. We spent more time waiting in lines than on the island.
Page 1 of 3