This program worked okay when I was in the city.But the minute I moved five miles away from the city, I only had one bar and I could barely function using this phone with that service. It's very difficult to find their phone number to call them. It's very difficult to deal with them. Asking questions or getting things that you need? I don't even think they have an app. And if they do I can't find it. It was much better when it was just lifeline.
I don't know who stand up wireless is. If they are also Walmart family mobile (which is ALSO TracFone), then my answer to your question is: I don't like trusting companies that go by different aliases and try not to reveal that connection or conduct their business ethically accordingly, so that's a strike against them from the very start, so I'm probably not a good target for that particular question.
Standup Wireless has good customer service cause they do what it takes to help the client and if the person helping isn't able to figure something out then they find someone that can help with the subject that needs fixed.
I've been a faithful customer to stand up wireless for about 5 years now they are totally amazing and if you have a problem customer service is always there to help you.
During the time I was a customer at StandUp Wireless, I was very glad to be able to talk to a real person when I had a question or problem. They were helpful and always there when I needed assistance.
Stand up, wireless says that your data text and phone don't roll over.But when you try to look at when your cycle restarts you can't find the date. Then, when you run out of minutes or data or text, they don't even give you an alert before they just shut you off. No customer service. Theres no one you can speak with, to even ask why it says your acount has data, but they say you don't. CRAP COMPANY! CRAP CRAP CRAP. I can't reiterate enough CRAP COMPANY. Choose any other option. Last thing is, I just wanted to say that the date given on this is by no means the only date that i have had an issue, It's every single time that I try to deal with Stand Up Wireless. CRAP! Update: Stand Up Wireless responded to my review. They say they provide customers with reload dates and that they notify customers when they're data has been depleted. First off where do i find my cycle dates when i am directed to Stand Ups reload site and there is no such button to click on to find out my reload date. I have to find out from someone else that my phones not working because I've ran out of minutes. Oh and by notifying there customers about depleted data, yeh sure, they notify you by turning off your internet. There response to my review is what I expected, straight up double talk.
Absolutely Horrible, decided to cut the off without telling or notifying me. I haven'thad service for a week now and I don't know how to reach anyone there
I appreciate them so much! They guided me through everything and helped me sign up. They have been wonderful in giving me a new set of data and everything else I need for my phone. I'm 75 years old and I'm so blessed to have found them and I appreciate their help and kindness. Jim Hunter
