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Sean
Reviewer
0 helpful votes
Reviews
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Theresa
Reviewer
0 helpful votes
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Mike McPhee
Reviewer
0 helpful votes
Price and Simplicity of online experience
The whole experience was quick and easy. Their drivers called me in advance to let me know they were dropping off or picking up the dumpster. I’d use Sourgum again. Highly recommend.
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J
Joe
Reviewer
0 helpful votes
Great Service and Friendly people
They worked with us on a difficult delivery area. The drivers were very attentive to our needs and they were very friendly. I would definitely use this company again. The price was very reasonable for what we needed.
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J
james
Reviewer
0 helpful votes
Sourgum Dumpster provided excellent service
Sourgum Dumpster provided excellent service they arrive when they say they're going to be delivering and picking up i would use them again
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HB
Hellene Burnett SFMS
Reviewer
0 helpful votes
Great Service
Sourgum Dumpster provided excellent service, and I want to highlight how helpful and responsive Edan was throughout the entire process. He communicated clearly, answered all of our questions, and made scheduling and coordination incredibly easy. It’s rare to find a company and representative who operate with this level of reliability and professionalism. We truly appreciate the support.
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Trevor Brack
Reviewer
0 helpful votes
From first contact to final pickup
From first contact to final pickup, Sourgum was excellent. At first, I was simply shopping around for the best price. (Getting quotes for anything these days is ridiculous.) Alison was the only reply that was understanding of my time, needs and timeline. Through email, she was able to assist me in the entire process. Explained all of the requirements ( Space needed, height clearance, banned items, potential extra costs for weight or appliances, etc.) The driver was on-time and very good in placing the large dumpster EXACTLY where I wanted it. Sourgum was the only business I found that offered a 2-week rental without paying extra. Received the reminder email when the pick-up date was approaching. Driver arrived midday on the 14th day, was able to scoop it up, drop the cover over it and pull away with little to no issue. Highly recommend them! Good price, excellent service & great personnel. Thank you, again.
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Trish Schwarz
Reviewer
0 helpful votes
Customer service is excellent
Customer service is excellent! The whole process from getting a quote to scheduling pick up was easy and the prices are very good. Will definitely be doing business with this company again
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Chris Heerdegen
Reviewer
0 helpful votes
I requested aa next day dumpster online…
I requested aa next day dumpster online on a Monday evening when offices are typically closed. Honestly I was not really expecting it to be able to come the next day but I definitely needed it by Wednesday. Their rep Alli P emailed me first thing in the morning to let me know they were working on it. I emailed back just asking to let me know if it cant get here by Wednesday. To my surprise she was able to confirm delivery TODAY (Tuesday). As a company, that is a very impressive turn around. COmmunication-wise most places would just wait until they have a confirmation to reach out. The little extra touch to email me right away to tell me they were working on it is above and beyond what I see in most businesses. Great job Alli, and great job Sourgum!
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Cj Hudson
Reviewer
0 helpful votes
Easy order
Easy order, easy return, great price and friendly staff. I would definitely use Sourgum again.
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Herb Gray
Reviewer
0 helpful votes
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Nicole
Reviewer
0 helpful votes
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alicia
Reviewer
0 helpful votes
Friendly customer service answered all…
Friendly customer service answered all questions and was most cost-effective. I ordered a second one!
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M
Mike
Reviewer
0 helpful votes
Actually the initial phone call was…
Actually the initial phone call was pleasant and informative. In comparison to the other calls, I knew I would tender your services. The whole experience was good. The only issue is that I had was that the dumpster came so late in the day on the scheduled delivery date. Otherwise, it worked out great. I wish I would gotten the bigger dumpster.
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T
Tony
Reviewer
0 helpful votes
Very professional
Kelley is fantastic! The price is reasonable ! I recommend this company
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E
Eric
Reviewer
0 helpful votes
Josh Esponza was very helpful…
Josh Esponza was very helpful throughout the entire process. He was considerate of any needs we had, checked up often, and provided a smooth process throughout the rental experience. I will certainly recommend Sourgum to others in the industry.
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DW
David W Westerfield
Reviewer
0 helpful votes
These people lie from the get-go a…
These people lie from the get-go a piece of crap. They brought me a dumpster that had a bunch of garbage already still in it and then they charged me extra said I was overweight when they come and got the dumpster a week later they charge me another $253 on top of 350 some dollars. These people are a joke they need to be put out of business they lie. I even took pictures of the dumpster with all the garbage in it when they brought it.
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A
Anthony
Reviewer
0 helpful votes
Fast reliable also call to change date…
Fast reliable also call to change date and it was changed right away with no problem.
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AL
Adam L
Reviewer
0 helpful votes
Don’t deliver!
They rescheduled my container delivery not once but twice. The second time they did it via text at 4:31 PM the day before delivery. I would have been more understanding if it was earlier in the day but by 4:30 I had already put a deposit down on the labor to help me load it. They didn’t seem to care and said they were still working to fulfill my need and it “should” be there the following day. Then when I called to speak to someone it went to voicemail and nobody ever called back. They said they would refund me immediately and I still haven’t received my money back or a confirmation email. Now I am out the $300 from the labor and had to get another company and I move in 1 week.
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CG
customer gio
Reviewer
0 helpful votes
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