Robin Myrick
Reviewer
0 helpful votes
Product came promptly
Product came promptly. When one accessory did not work as we expected, we were able to return it for a refund without question.

Reviewer
0 helpful votes
Product came promptly. When one accessory did not work as we expected, we were able to return it for a refund without question.
Reviewer
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I don't have words to describe how I feel. I was able to go to shower at home after 10 years. Though I have taken shower at rehabs and hospitals but never at home until I got ShowerBuddy SB1.
Reviewer
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They had the part I needed! And they sent it to me with tracking information so I didn't have to worry if it was coming or not. However, the shipping cost was very high for such a small part ($20).
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My first time with your company. I ordered a pair of shower stools and they never got shipped. No one said why until I called. Then I got an agent who was very helpful and processed a new order albeit a much higher price. I oped the boxes today and the stools are gorgeous!
Reviewer
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This is the second time we purchased a BathLyft chair and they are really worth purchasing. Customer service was excellent to work with as well.
Reviewer
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I love the reliability of the shower buddy. It lasts a long time and have never had any issue. This is the third chair I have bought and will continue to do so as long as they exist.
Reviewer
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They were very responsive and took care of any issues right away. I am so happy with the stools! Sturdy and artistic and easy to care for. Will last a long time.
Reviewer
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The product is great, not only for my son who is a quadriplegic, but for me, his caregiver. The amount of work it took off of me was so wonderful.
Reviewer
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Everything went s kkrb EVERYTHING WENT SMOOTH FROM ORDER TO DELIVERY. EMMANUEL WAS THERE. BY PHONE FOR ANY QUESTIONS OR PROBLEMS. WE LOVE OUR SHOWER BUDDY. IT IS A LIFE CHANGER.
Reviewer
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Great product and customer service Would return to buy more if needed
Reviewer
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Very fast and efficient service for a product I needed right away!
Reviewer
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Prompt delivery, far superior product than the original standard version.
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I'm so happy that my brother was able to find this site to buy shower chair parts instead of buying a whole new chair. The delivery was good and no problems at all. I would recommend this site to my friends and family.
Reviewer
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I struggled determining the exact parts I needed for my nephews repair, but Emmanuel made the effort to through email and text making it possible.
Reviewer
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Part availability and customer service are good. Part cost is high, but I expect that in the DME world. What I don’t expect is high shipping cost AND it taking 10 days for parts to get to me. They should either charge less for shipping and tell me it’ll take 10 days, or charge me $40 and get the parts to me in 2-3 days. Using a broken shower chair 4 times is really taking a risk for injury, but few of us have a backup shower chair to use!!
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