DKlinger Easy Street Photo
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0 helpful votes
I only usse Sleeplay for my supplies
I only usse Sleeplay for my supplies. Complete stock, Best prices, Fast Shipping, and Great customer service. Why would I look elsewhere?

Reviewer
0 helpful votes
I only usse Sleeplay for my supplies. Complete stock, Best prices, Fast Shipping, and Great customer service. Why would I look elsewhere?
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Everything I ordered came in a timely manner. All were packaged well. Sending helpful tips and videos was a welcome touch. Good doing business with you.
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I have had wonderful service over the past year from Sleeplay. I purchased a travel CPAP (on sale it was definitely the best price). They were helpful with answering questions and guiding me through the process, both via email and over the phone. I have continued to use them for the DME required for the unit. Easy to navigate website. Orders arrive promptly. Orders are correct. If they billed insurance I would use them for the DME supplies for my full size unit as well.
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Found a water ta nk lid to use with soclean 2!!!
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Customer service is timely, polite, and extremely helpful.
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The Ozlo earbud device does not work consistently, the Ozlo sleep app fails to load 9 times out of 10 on my Samsung phone. I've repeatedly reset to factory default, with unpredictable results; replies from your support "team"seem to be AI-generated--repeating phrases from my emails and offering apologies, but no resolution other than "we are working to resolve your problem"--all while the defective device remains with me, not with an actual technician. My repeated requests for a return/replacement are ignored. I'm unhappy with my Ozlo sleep buds, which have worked properly once out of three tries. The return policy is not remotely as advertised. I would love to return the defective Ozlo for a pair that may actually work.
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Great customer support! Will continue to buy from here for future needs.
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I actually love sleeplay They always get things shipped quickly and the poiunt build up is appreciated.
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I contacted Sleeplay 8 months ago and purchased a new BiPAP headset. It did not work for me as I have O2 hooked to my BiPAP . So I returned it with a full refund offered with a new purchase from their site. Yet when I go to the site it does not show I have a credit to use.
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Around february this year i needed to warranty a cpap machine to them. Reached out to them and after several back and forths got it sent back to be replaced. Took over a month for the warranty to be a approved and for them to make an order for me to get a refurbished machine order was made april 29. Has never been shipped, they have been contacted and they will not respond. over 2 months later no response and no warrantied machine shipped.
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Cancelled my subscription by phone 6 months ago. They really did not cancel it and just charged me $49 for another mask I cannot use
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Couldn’t be more disappointed. At home test through them said 28 sleep disruptions an hour. Bought a cpap machine through another company and I have less than 0.7 an hour! No need for a machine! Not only is sleeplays communication and customer service terrible, their tests lie to profit off you hopefully buying a machine through them.
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0 helpful votes
I’ve been a subscriber for years. Never had an issue.
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