LS
L. S.
Reviewer
0 helpful votes
The platform responded quickly to my…
The platform responded quickly to my request and was able to assist me easily. I appreciate the prompt response!
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Reviews
E
Eve
Reviewer
0 helpful votes
Do not go near this company.
Do not go near this company. I do not recall knowingly signing up for a paid Skyfluence subscription. If I registered at all, it would only have been for the one-week trial. I have never used the service and, even now, I barely know what the product is. Despite this, I was charged $55 every month and only discovered it after more than $350 had been taken. The alleged sign-up happened during an extremely difficult period when I had broken my leg, was taking significant pain medication and had recently been made redundant. There is absolutely no way I would knowingly have agreed to spend $55 a month on a service I neither understood nor used. When I contacted Skyfluence, I received an immediate response that appeared to be AI-generated. Instead of properly addressing the charges or my circumstances, it simply offered further free subscription periods—which I obviously do not want. I am appalled by both the way this subscription appears to have been set up and how my complaint has been handled, particularly given my circumstances and financial situation. I can also see numerous reviews online from people describing very similar experiences. Please be extremely cautious and check your bank statements carefully.
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CK
Carole Kerekes
Reviewer
0 helpful votes
Easy to follow instructions and a quick…
Easy to follow instructions and a quick response and resolution
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KC
K Christensen
Reviewer
0 helpful votes
liked your prompt responses but no…
liked your prompt responses but no interest in continuing
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NR
Nellie Robinson
Reviewer
0 helpful votes
Skyfluence was really prompt when I…
Skyfluence was really prompt when I asked to cancel my subscription. I did not leave because of being unhappy with this app, I left for other reasons. thanks
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LM
Lisa Mathews
Reviewer
0 helpful votes
TD
Tracey Della Vedova
Reviewer
0 helpful votes
JF
Judy Franke
Reviewer
0 helpful votes
ND
natalie delrosario
Reviewer
0 helpful votes
I sent out an email about a billing…
I sent out an email about a billing issue and it was resolved quickly and efficiently
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S
Stephen
Reviewer
0 helpful votes
LP
Lucinda Parrett
Reviewer
0 helpful votes
I only wrote one letter and it was…
I only wrote one letter and it was handled the very next day.
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AM
Anne Marie
Reviewer
0 helpful votes
LR
Lorena Robinson
Reviewer
0 helpful votes
I am pleased with the results of this…
I am pleased with the results of this matter. The response was immediate..
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M
Melissa
Reviewer
0 helpful votes
Great customer service!
Not the results I had hoped for, but absolutely no complaints as the customer service experience was top tier; incredibly fast response times, professional and detailed explanation of inquiries, as well as additional offers offered.
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BS
Barbara Sanders
Reviewer
0 helpful votes
Kelly helped me and handled it
Kelly helped me and handled it. Thank you. The charge was just pending and I am hoping that it does not post.
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Kim Mast
Reviewer
0 helpful votes
MF
Mary Frances Bauer
Reviewer
0 helpful votes
My subscription was cancelled within…minutes
My subscription was cancelled within minutes. Thank you.
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MA
Michelle Adams
Reviewer
0 helpful votes
Although I would have liked a refund…
Although I would have liked a refund for today’s charge, the person that handled my cancellation request was very diligent in handling my request
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LL
Lindsay London
Reviewer
0 helpful votes
Oscar went above and beyond in handling…
Oscar went above and beyond in handling my issue. Very pleased with Oscar's customer service support.
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CF
Cristiane Fitchott
Reviewer
0 helpful votes
I had no idea I had a subscription
I had no idea I had a subscription. But I got an immediate answer and cancellation.
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