BC
Bryan Chaffee
Reviewer
0 helpful votes
Above and beyond customer service
Above and beyond customer service. Super knowledgeable and professional. Cannot thank you enough.
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BC
Bryan Chaffee
Reviewer
0 helpful votes
Above and beyond customer service
Above and beyond customer service. Super knowledgeable and professional. Cannot thank you enough.
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N
Nancy
Reviewer
0 helpful votes
Not as impressed as past structures
Several of the pieces were unmarked which made some of the assembly a bit trickier. Additionally some of the instructions were a bit unclear and we ended up having to revise some areas (flip them around). Thankfully we did not have to entirely disassemble to fix it. The roof also did not have holes that worked/ matched with the wood attachments and the layers of metal and their fasteners didn’t make a lot of structural sense. Additionally the quality of wood was a little less desirable than previous purchases, splintered more easily (I bought this for my daughter and she has made three prior purchases through roost and root- greenhouse, smaller coop, smaller walk in coop.) once built it looks great and the chickens love it but I will say the process was not as streamlined as in the past.
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LD
Lisa Denktas
Reviewer
0 helpful votes
Great, small coop!!!!
I bought a coop from them years ago and it has lasted about 15 years. I bought this smaller coop for my side yard. I love it! It sits by my lemon tree. The juvenile chicks are loving it. It is well made and I have confidence that it will last at least 10 years. The wood is good, it was easy to assemble. We had a small problem, and I got a fast call back to help with our concern. We have strong wind and this is handling that very well.i highly recommend this company. Their work is excellent. I have bought cheap coops and they last about 1 year and cost several hundred dollars. This may cost a bit more, but it will last a long time and the personalized name board makes it super fun!
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M
Meghan
Reviewer
0 helpful votes
M
Meghan
Reviewer
0 helpful votes
LD
Lisa Denktas
Reviewer
0 helpful votes
Great, small coop!!!!
I bought a coop from them years ago and it has lasted about 15 years. I bought this smaller coop for my side yard. I love it! It sits by my lemon tree. The juvenile chicks are loving it. It is well made and I have confidence that it will last at least 10 years. The wood is good, it was easy to assemble. We had a small problem, and I got a fast call back to help with our concern. We have strong wind and this is handling that very well.i highly recommend this company. Their work is excellent. I have bought cheap coops and they last about 1 year and cost several hundred dollars. This may cost a bit more, but it will last a long time and the personalized name board makes it super fun!
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C
Chandler
Reviewer
0 helpful votes
Simple to put together and the quality…
Simple to put together and the quality is great! Great customer service!
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R
RC
Reviewer
0 helpful votes
C
Chandler
Reviewer
0 helpful votes
Simple to put together and the quality…
Simple to put together and the quality is great! Great customer service!
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R
RC
Reviewer
0 helpful votes
FH
Francesca Hartop
Reviewer
0 helpful votes
We bought a Heritage Model 12
We bought a Heritage Model 12, and wound up buying a second unit because we loved it so much. We thought about building a coop, but honestly, by the time you factor in materials cost and time, these coops are worth every penny. Happy chickens, the roof panels keep the temps down even on the hottest days, and the storm panels worked great in the cold months, even with baby chicks and freezing temps (and a small warmer in the corner of course). Everyone who sees it is impressed!
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FH
Francesca Hartop
Reviewer
0 helpful votes
We bought a Heritage Model 12
We bought a Heritage Model 12, and wound up buying a second unit because we loved it so much. We thought about building a coop, but honestly, by the time you factor in materials cost and time, these coops are worth every penny. Happy chickens, the roof panels keep the temps down even on the hottest days, and the storm panels worked great in the cold months, even with baby chicks and freezing temps (and a small warmer in the corner of course). Everyone who sees it is impressed!
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K
KJ
Reviewer
0 helpful votes
Love R&R
Love R&R. Great customer service, very responsive. They even made a discontinued part for me on request. Highly recommend.
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K
KJ
Reviewer
0 helpful votes
Love R&R
Love R&R. Great customer service, very responsive. They even made a discontinued part for me on request. Highly recommend.
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MO
Maryanne oneill
Reviewer
0 helpful votes
Disappointed
The product did not meet the size advertised. The coop is only big enough for four hens and it advertises as eight. Pieces did not fit as they are intended. The company offered to send more panels and reassemble but did not expect to have to do this at this price point. Product arrived later than expected. I would not buy again from this company.
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MO
Maryanne oneill
Reviewer
0 helpful votes
Disappointed
The product did not meet the size advertised. The coop is only big enough for four hens and it advertises as eight. Pieces did not fit as they are intended. The company offered to send more panels and reassemble but did not expect to have to do this at this price point. Product arrived later than expected. I would not buy again from this company.
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HB
Heather B.
Reviewer
0 helpful votes
SO happy, but a minor detail could be added...
We're really happy with the quality of our coop. Delivery was on time and well packaged. You can tell the details are well thought out. There is a hole next to the water opening (to allow the nipples to slide in) and a gap against the feeder that we will need to make a cover for because a rodent could squeeze in. I wish that detail was addressed. Those are minor though, and overall we are very pleased!
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HB
Heather B.
Reviewer
0 helpful votes
SO happy, but a minor detail could be added...
We're really happy with the quality of our coop. Delivery was on time and well packaged. You can tell the details are well thought out. There is a hole next to the water opening (to allow the nipples to slide in) and a gap against the feeder that we will need to make a cover for because a rodent could squeeze in. I wish that detail was addressed. Those are minor though, and overall we are very pleased!
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KM
Kelly Masek
Reviewer
0 helpful votes
Superb Quality
Superb Quality, Easy to put together, Beautiful looking. We, our chickens, our kids all love this coop. 10/10 recommend. It took my husband 2 hours to put together while I just stood and occasionally held something so it didn't blow away.
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