Reviewer
0 helpful votes
When I ordered my ring conn, they sent the size kit. a After determining my size, I placed the order and wanted to get the ring care, but they said it was not possible because I didn't order the ring care when I ordered the size kit and picked out the color for the ring conn. The price point for the Ring Conn is pretty steep, and you should at least let people know that there is some extra protection available.
Reviewer
0 helpful votes
Honestly it’s been a journey that ended when version 3 of their ring came out and my version two suddenly can’t hold a charge. When customer service said I could upgrade to the new one for $90 off it became clear that customer service wasn’t their goal. I’m sad to be moving on from ring conn but trust is important to me in choosing something this expensive and important.
Reviewer
0 helpful votes
Great smart ring! Durable, Comfortable and tracks everything you want in a fitness ring.
Reviewer
0 helpful votes
First, sizing: the actual ring doesn't fit the way the sizing kit ring did. I had to switch to my middle finger, which probably affects how well it tracks — and even there it gets a bit loose in warm weather and can spin around. Overnight vitals tracking is what I bought it for, and that part it does well. The regular "smart device daily usage" side, though, is a real disappointment. Step counting is way off — around a 40% difference compared to several other devices I own that all agree with each other. Activity tracking isn't much better. I can understand why it struggles with lifting or shoulder presses (the barbell grip probably interferes with the sensors), but I can't comprehend why my chill bike sessions won't register properly — no matter which finger, no matter which hand, the ring just sits there, not even pressing the brake levers. I thought I was buying a device that would help with my sleep and still do what my old Galaxy Watch 3 could do before its battery died. It can't. Even a basic lunch walk gets mangled — 200 steps recorded, despite the app having every permission and a "constant" lock on my Samsung so the phone can't kill it in the background. I ended up buying a new smartwatch anyway. The app itself is fine — nothing too bad. People on the Play Store really hate it: some can't find anything, some are just upset the design changed, but most complain about battery drain, and yes, the app does eat a lot of battery. Not a problem for me personally, since my phone lives on wireless charging stands while I sleep or work — but if you don't have that luxury, I'm sure you'll join the one-star crowd in the app store, hehe. The looks I do like. I'm not a big jewelry fan — the only ring I own is a very simple silver wedding band I picked myself — and the polished version looks good. It's bulky, but I'm a pretty big man and barely feel it. So the exterior works for me; I like how it feels to wear. One more important thing: at least right now — I pre-ordered in May 2026 and it's August 2026 as I write this — there is NO subscription, unlike SOME patent-bully companies. In reviews, RingConn measured on par with a few other top brands (within a marginal error), yet the ring is cheaper and requires no subscription. I hope it stays that way. Battery life isn't a problem for me either, but let's be honest: the app shows 14 days on a full charge, and that's a lie. Use all or most of the features and you'll drop to 30% in 4–5 days max — and 30% is the zone where features like sleep tracking stop working. So it doesn't matter that the ring is still at 25% on day six if it's no longer doing what I bought it for. Still, that's impressive: my big bulky new Galaxy Watch 8 barely survives two days with half its features turned off. I recharge both daily and hope they add a 90% "battery protection" limit like some other brands do, so I don't fry this tiny battery and it lasts a good 4–5 years. I really want to give this ring 4 stars. In some areas it's a 3, in others a solid 5 — and I genuinely want to like it: how it looks, the insights it gives me about my sleep and oxygen, the way it nudges me when I sit too long. Solid choice. Now, since I was asked by email to leave this review (with no pressure about its content), I'll use it as leverage to request the feature I see most people discussing online (well, the ones not busy complaining about app battery usage, lol): where is the "wake me up in the right sleep phase" feature — or ANY alarm feature at all? I understand why the app doesn't do notifications that would disturb people or drain the battery with vibrations, but an ALARM is a basic feature. Sleep phase tracking already exists, and the ring stays connected to the phone all night for analysis — so this should absolutely be possible. Wake me up before my sleep-deprived body slides back into deep sleep on a Saturday morning when I have 20 minutes of extra sleep, so I don't feel like I got hit by an 18-wheeler PLEASE :)
Reviewer
0 helpful votes
I bought my RingConn 3 on a trade in deal for my prior version. There were literally no instructions on what to do with my old ring, no shipping label to send it back, no instructions in the purchase confirmation or package with the new ring 3. They didn't even bother to send an email reminding me to send them my old ring or any type of confirmation that they received it. I keep waiting for my $70 discount to be reversed. The details weren't clear either. I never knew I had to pay to ship my old ring back to them. Suddenly my discount got much smaller than I expected.
Reviewer
0 helpful votes
- Ring doesn't pick up rem sleep. - I get NO vibration after the very first one in the setup screen. Vibration is why I bought it. - I'd rather have the little dot on the bottom of the ring than the dip on the top to keep it oriented.
Reviewer
0 helpful votes
Reviewer
0 helpful votes
Well-structured on-boarding; promise meets reality; sizing expectations and recommendations are relevant; info is helpful and well structured; easy to use app; smooth delivery. It's been a month and experience is very positive so far.
Reviewer
0 helpful votes
Hi, My order SP-298824 Ordered 14/07 Ring size arrived w/c 20/07 Size confirmed within 24hrs Now contacting 03/08 as the ring has STILL not arrived! I paid $426 for this ring and it cannot arrive within 4 weeks! It is not good enough this was bought as a gift for 25th July which has now passed and another item was purchased to replace it. I allowed plenty of time for this to arrive but we are 4 weeks on and still no sign of it. looking online predicted time is around 2 weeks this is now double that. It is a premium price therefore I expect a premium service. I am not at all happy about this. I went out and bought the Oura ring 5 from the highstreets to replace the gift this was supposed to be. I expect compensation for the efforts, the inconvenience and the time wasted. Lets hope your customer service is more prompt than your delivery
Reviewer
0 helpful votes
Everything I ordered came as ordered and when expected. The ring is beautiful and very comfortable. It gives me so much useful information.
Reviewer
0 helpful votes
This was my second order through ringconn.com. I got mine a few months ago and it's been great. The data is informative and it's nice not having to pay a monthly fee for use of the app.
Reviewer
0 helpful votes