Shawn Buote
Reviewer
0 helpful votes
Trust it, Buy it!
Great customer service! It’s always great when a company cares about their Clients. Trust it, buy it. Shawn B
Report a concern
Reviews
SW
Stormy warren
Reviewer
0 helpful votes
Great customer service
Great customer service. My bottle leaked during shipping and they sent out a replacement the same day. Very professional service and product.
Report a concern
RJ
Rita Jermyn
Reviewer
0 helpful votes
Great company trustworthy product…
Great company trustworthy product delivered in less then a week
Report a concern
Anne Mabry
Reviewer
0 helpful votes
They took my money and cancelled my…
They took my money and cancelled my order immediately after they received the money. They do not respond to any emails I send and the phone number on the website goes straight to voicemail. I paid with crypto so that money is gone.
Report a concern
JR
Jeff Rogers
Reviewer
0 helpful votes
CJ
Corey Jones
Reviewer
0 helpful votes
“Excellent experience every time
“Excellent experience every time. Quality products delivered quickly with outstanding customer service. Five stars!”
Report a concern
Tony Sandoval
Reviewer
0 helpful votes
Great company
I have made multiple purchases from Real Peptides and have been very satisfied with the products I received. The most impressive part of this company is their customer support. They respond to my emails very quickly, explain what's happening, and do their best to resolve any issues. The products themselves are also high quality, and I really appreciate doing research with them. I would recommend purchasing products from this company.
Report a concern
Laura Miller
Reviewer
0 helpful votes
Customer service is top tier
Customer service is top tier! Always helpful and quick to respond. 10 out of 10 recommend Real Peptides!
Report a concern
Mike Young
Reviewer
0 helpful votes
Great Service
I own multiple successful corporations and know what it takes to keep a great reputation. I am very pleased with Real Peptides service department’s response time and how well they handled my case. Nice to experience great service.
Report a concern
Stephen Davidson
Reviewer
0 helpful votes
Great customer service!
I made an order of Semax and after I started using it, realized the bottle wasn't going to last as long as it should. I emailed Real Peptides to check on if I was dosing it correctly and if it should be almost empty. They replied in less then 24 hours letting me know the bottle probably leaked in shipping and had already placed a replacement order for me. I greatly appreciate the integrity of Real Peptides and their customer service!
Report a concern
A
AC
Reviewer
0 helpful votes
Bad Quality Control, Horrible Customer Service. No Accountability.
Do not waste your money with Real Peptides. I received a completely defective batch of Trinity-X (retatrutide) that immediately turned into a milky, cloudy solution after reconstitution. This wasn't a user error. I provided customer service with clear evidence, including control comparisons showing that the exact same sterile bacteriostatic water reconstituted other compounds without any issues. Instead of standing behind their product and investigating what was clearly a quality control issue, their support team refused to accept any responsibility. Their explanation was that because I didn't purchase my bacteriostatic water directly from their website, they would not honor a replacement or refund. That makes no sense when the same BAC water performed perfectly with multiple other compounds. To make matters worse, rather than replacing the defective vial or issuing a refund, they offered me a 40% off coupon to purchase more products. Considering they regularly run 50% off sitewide promotions, this wasn't a meaningful resolution, it felt like an attempt to get me to spend even more money after receiving a faulty product. A company's reputation isn't measured by how often things go right, it's measured by how they handle problems when they occur. In my experience, Real Peptides failed on both product quality and customer service.
Report a concern
Kent Whitehead
Reviewer
0 helpful votes
I had a minor issue
I had a minor issue, contacted customer support and within hours they rectified the issue above and beyond my expectations. I'll be using them in the future for all my research needs. Top notch!
Report a concern
CV
Chris Villasenor
Reviewer
0 helpful votes
Amazing customer service as always
Amazing customer service as always! They sent me a replacement CJC after they didn't reconstitute correctly and found out it was the BAC water. They sent me a new CJC with 3 extra BAC waters. Amazing customer service!
Report a concern
R
RSFSU
Reviewer
0 helpful votes
Real peptides has fast shipping
Real peptides has fast shipping. I had an issue where I received the incorrect product. They had a quick resolution and ship out within the day. All other orders I have received within a few days.
Report a concern
E
Elle
Reviewer
0 helpful votes
I received my order shipped via UPS half was leaked
I received my order shipped via UPS. The Semax nasal spray came from Florida, I live near Oregon. The vials were simply wrapped loosely in a small piece of bubble wrap and placed in a waterproof mailer pouch. The nasal spray had leaked abou 1/2 of the contents into the packaging. The entire pkg felt almost as if it had travelled around in a hot environment for awhile prior to delivery.
Report a concern
L Hackett
Reviewer
0 helpful votes
The customer service is fantastic
The customer service is fantastic, I have always had fast shipping and excellent products from these guys. I had an issue and was solved almost immediately.
Report a concern
SF
Scott Fitzgerald
Reviewer
0 helpful votes
In my very first order with Real…
In my very first order with Real Peptides, I realized that I had made a mistake and contacted them afterwards. Their customer service department worked diligently with me and helped me to get things straightened out. Due to their outstanding customer service, I will continue to order additional products from them.
Report a concern
R
rSlevin
Reviewer
0 helpful votes
I’ve had nothing but a great experience…
I’ve had nothing but a great experience with real peptides and if there’s ever been a problem, they’ve gotten back to me within an hour unless it’s been on a weekend, of course, and reached out to me multiple times and offered to fix anything that was wrong so so far the quality seems to be there. The service is there. I get it on time and they sell. They have a lot of half of deals which you just can’t be which is constant so I think they’re fantastic.
Report a concern
Leonard Marte
Reviewer
0 helpful votes
Transparent, Tested, and Delivers Results
I’ve been using Real Peptides for a while now and the results speak for themselves. What sets this company apart isn’t just the product quality — it’s the transparency. Every peptide is third-party tested, and they make that information readily available, which matters a lot when you’re serious about your research. The customer service is genuinely outstanding — responsive, knowledgeable, and actually helpful. You can tell they care about the people they serve, not just the sale. If you’re looking for a supplier you can trust for legitimate research purposes, this is it. Highly recommend.
Report a concern
Blake Davis
Reviewer
0 helpful votes
Real Peptides
I started using these peptides about a year ago. They have completely changed my life. I have more energy, I’m leaner, and stronger. Not to mention the education for the beginner user is amazing! Great company and product!
Report a concern
Page 1 of 2