AN
ALESSANDRA NYKOLYN
Reviewer
0 helpful votes
Reviews
DG
DONNA GLASS
Reviewer
0 helpful votes
Jerilyn was an exceptional customer…
Jerilyn was an exceptional customer service representative. She took the time to listen to my concerns and worked diligently to resolve everything so my mom could receive her PureWick. Thank you so much for helping make my mom’s life easier, more comfortable, and giving our family peace of mind. Your kindness and dedication are truly appreciated.
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HG
Hazel Glenn
Reviewer
0 helpful votes
FR
Frank Russo
Reviewer
0 helpful votes
Monty Purewick orders.
I have trouble with the monthly contact to order more Purewick catheters.
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ME
Marilyn Evans
Reviewer
0 helpful votes
I like that RA Fischer reminds me to…
I like that RA Fischer reminds me to reorder my supplies.
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KG
KAREN G GRUBB
Reviewer
0 helpful votes
YL
Yolanda Lard
Reviewer
0 helpful votes
Delivery was excellent and on time with…
Delivery was excellent and on time with no problems.
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PW
Patrick W Cabbage
Reviewer
0 helpful votes
DB
Diane Bolon
Reviewer
0 helpful votes
JK
JASWANT KAUR
Reviewer
0 helpful votes
SG
Susan Grove
Reviewer
0 helpful votes
I inquired into who to see for a…
I inquired into who to see for a repair. To my total surprise, You folks repaired my purse and at no charge!!!
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NM
NAIMOON MAHADEO
Reviewer
0 helpful votes
Glad a reminder was sent to me through…
Glad a reminder was sent to me through Text and email when to reorder supplies and reordering was so easy.
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JL
Janet Lackamp
Reviewer
0 helpful votes
K
Kathy
Reviewer
0 helpful votes
Helps me get through the night without…
Helps me get through the night without having to get up.
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RB
RUTH B MORTON
Reviewer
0 helpful votes
GC
Genella Coleman
Reviewer
0 helpful votes
Fot the most part they work good
Fot the most part they work good. They seem not to stay in a flexed position. But, it's manageable with a little help.
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TC
Tzipora Colton
Reviewer
0 helpful votes
Item never received - but still charged!
I live in Israel and ordered the machine to help sweaty hands and feet. the website said it would be 6-10 business days for international expedited shipping - which I paid for. This was 5 and a half weeks ago. I reached out to the company and said I want a refund. They said they would open an investigation with the USPS and get back to me. I replied that I want a refund, not an investigation. They have so far not gotten back in touch with me, although more than a week has passed. I opened a dispute with my credit card company. I hope this will all be sorted out - but it is extremely frustrating - and shows VERY poor customer service.
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ID
IDA D JENSEN
Reviewer
0 helpful votes
VERY professional and Efficient!
Anytime I have a question, I communicate with customer service through email and they are always very quick getting back to me and professional. A couple months ago I changed the Purewick catheter to the Flex Purewick catheter and they accidentally sent the regular. When I notified them, they immediately got back with me and sent me the correct supply along with a self-addressed pre-paid package for me to put the wrong box into to send back. It was easy and efficient!
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ML
MARTHA L MASSEN
Reviewer
0 helpful votes
The website makes it easy to complete…
The website makes it easy to complete the forms.
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HH
HAZEL H PENNINGTON
Reviewer
0 helpful votes
Reordering via a text message is so…
Reordering via a text message is so very efficient and easy!
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