Tiffany Savage
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Excellent customer service
Excellent customer service! I would venture to say it is the best that I have ever experienced

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Excellent customer service! I would venture to say it is the best that I have ever experienced

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This was the best gift I could have gotten my mom for Christmas! To start it was easy to order, their updates were prompt and we received the product well packaged and swiftly. When she started using it, it was so convenient that she could simply lie on top of it or lay down and put it over her. It’s helped with her inflammation a lot and has become even more vital in day to day things as she starts PT and it was something that her physical therapist was going to recommend she buy! Great service and a great product.
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The customer service response was fast and the product arrived, quickly.
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This product is THE highest quality on the market- I absolutely lovvveee it. I have been dealing with a lot of chronic inflammation over the last year and this red light has been the medicine that I needed !!!

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Product was shipped faster than thought and the red light has helped the inflammation in my back. I also find that it has helped in my joint pain as well. It
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I’ve been a licensed massage therapist for 12 years, and my body definitely feels the wear and tear that comes with helping others every day. I’ve tried several red light therapy devices over the years, but nothing has compared to the Quasar Red Light Mat with near-infrared (NIR) therapy. The combination of red light and NIR has made a noticeable difference in how my body feels after long days of work. It helps soothe my sore muscles, eases tension, and leaves me feeling more recovered so I’m ready for the next day. As someone who spends hours using my hands, shoulders, and back, that’s been a huge benefit. I’ve also loved the skin benefits. My skin looks healthier, brighter, and more refreshed after consistent use. It’s become one of my favorite ways to relax while also taking care of myself. The mat is easy to use, comfortable to lie on, and covers a much larger area than smaller red light devices I’ve used in the past. It’s now a regular part of my wellness routine, and I genuinely look forward to using it. If you’re looking for a high-quality red light therapy mat that supports muscle recovery, relaxation, and healthier-looking skin, I highly recommend the Quasar Red Light Mat. It’s one of the best investments I’ve made for both my personal wellness and my career.
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Got shipped wrong items. Shipping takes entirely too long and customer service is difficult

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I was fortunate to be assisted by Amanda (Customer Support Mgr) regarding the malfunctioning of my baby quasar. Initially when I realized that the only way to deal with Quasar was via email I truly was concerned because the product is so expensive (and my past experience with other co especially foreign ones has not been the best, no one ever responds to your email, just goes into some black hole). That’s why I was so pleasantly surprised when Amanda responded during the weekend within 2 hrs. She even troubleshooted until 5 pm or so on a Saturday. Additionally she was reasonably polite and truly showed me that she wanted to do what was right not only for Quasar but was right and fair for me as the customer. In short, Amanda was the epitome of Nordstrom customer service i couldn’t be happier and more pleased to have dealt with such a pleasant, thoughtful and professional customer service mgr. I would not hesitate to continue to buy Quasar products they truly stand behind their products, no switch and bait, giving you the run around or looking for loopholes as to why your product isn’t covered under warranty. Very pleased with their level of integrity because no a days thats hard to find in a co.
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Working Massage Therapist here. 15 years. Self Care is priority and quality is too! I chose this red light bag to charge up my whole body and maybe a light nap, it’s rolls up easy and I can throw it on my massage table or on my bed. Zips up and down easy, works well as just one panel for concentrated light like arms/ upper back. Material feels thick and durable, I’m on my 7th month and have had no problems. The outer side is textured so it doesn’t slide off of the fabric I’m laying it on.The insides seem easy to wipe down. So far I’m in love and I tell my friends/ clients often.
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One of the BEST investments my wife and I made! The benefits of recovery and blood flow have been life changing. We also get compliments on our skin. The shipping was fast and convenient bag for storage. The Quasar red light mat is a must in my opinion. Better overall health and reducing the aging process.
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I am super satisfied with both this company & their product. First, there are so many companies out there to choose from. But I felt more confident buying from Quasar MD because they are the pioneers of at home red light therapy. which made me trust the quality of their products. Then, when I was in the process of cjoosing the product and purchasing, I had a few interactions with customer service that really made me feel more comfortable. They even alerted me to a sale that was about to happen, which saved me some money, which I very much appreciated. The product has been great, too. I have a chronic immune disorder, which can cause inflammation & even joint pain. When I use this product for 20-30min, I have actually felt that pain dissipate. Very pleased, overall. I will definitely stick with this company when buying more RLT products.
Reviewer
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FIrst, I like the quality of the way the QuasarMD blanket or sleeping bag as some call it is made. It arrived in a timely manner and I read all the material and also looked up on line for additional tips. I had read about the quality 2,052 of the number of LEDs and that the wavelength of 660nm and 850nm was important to be effective to do the most benefit. Also you have the pulsed modes as an option.I have not yet use this method. I have read extensively about these devices and feel it is important to research first before trying something new and also asking your doctor. I do 3 sessions a week sometimes more if I do it every other day. My skin texture has improved and so has the even toning. I also notice my spider veins on my right leg are starting to fade I will be very happy if this continues. I can report back at a later date. I do not go in the sun like I use to, other than my daily chores and routine. I am also going by other people positive comments about my skin appearance. This is unsolicited feedback so I know I am doing something right and I give credit to my QuasarMD blanket. They do not know I am using the QuasarMD blanket. It is good to know that I a 76 years old male and I have the type of skin that goes with reddish hair and freckles that uses to burn when I went in the sun. And yes, I have had past skin damage. This has not happened with this device. I thought it important to say that. My dermatologist is aware I am using this and many offices that offer facials now use red-light therapy as part of their treatment. I should also say that I do follow a routine of taking care of my skin from head to toe. The blanket is easy to clean. I put it on my bed and prop it up on the head end with pillows. Actually I have a med-cline that makes it perfect but you can use just pillows. For most people I think using a bed is the best setup. If you have a spare guest room you can leave it set up all the time. I use my iPhone as a backup to time myself. I will wait another week or so before increasing the time. Right now it is on the lowest setting. I also feel it is important when reading reviews that people mention as many variables as they are comfortable with in their statement, like their sex and age. I am married for over 40 years, I workout, do not use alcohol, try and keep my weight down, no drug use other than the ones prescribed for my continued health. I have a regular bedtime get 8 hours of sleep and have a positive outlook on life. I think all of these things have an effect on how successful you will be with anything you do. I am happy with my QuasarMD device.
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I’ve had my mat for a few months now and am overall satisfied with product. Had one technical issue that was resolved fairly quickly. I use the 660 setting the most to target loose and aging skin. There is also a setting to target deeper muscle tissue. If I’m sore I’ll use the ALL setting that targets skin tightening and deep tissue. You can immediately feel your body relax and the achiness float away. I highly recommend this mat and will probably use for life!!!
Reviewer
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I do like this Red light therapy mat. I have benefited from regular use. The arthritis pain and trigger finger in my hands has improved. My hip pain has improved. I have faster muscle recovery after playing pickleball. There are few things that can be improved on. The mat is not wide enough and I dont get proper coverage for my arms. The top mat keeps sliding to the side. Also too many wires around the mat and remotes are a bit hard to use when lying on the mat.
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QuasarMD’s products are great! I have the mask and it’s the most comfortable mask I’ve ever worn. Having all the different choices of light therapies are the biggest challenge lol, but I am truly loving this device! I also have the neck and dec device and have had noticeable improvement: even my husband noticed! I am now thinking about the hand device…
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This is the BEST company I have ever dealt with!!!! Your support service rep, Amanda was so nice and always answered my emails quickly. I have dealt with this company since 2017 and NEVER been disappointed. I recommend Quasar MD to all my friends. It works! Lois Dark
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I love my equipment!! I feel relaxed and rejuvenated at the same time!!
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This mask was recommended to me by someone who worked at a high end spa. She told me it had the correct wavelength to affect the deep dermis that creates collagen. I’ve been using this for a few mo the now and I notice a visible difference in my skin plumpness and fine lines. When used with the right Korean serums and consistent regimen it makes a significant difference in my face. Very happy with the results!
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Your customer service rep, Amanda, was very helpful in making what could have been a difficult process, very easy.
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I have the full body mat that has far infrared and red light therapy. I can use the modes independently or at the same time. I may have jumped in too soon and used it for longer than recommended! So I was not initially getting the results I was looking for. But once I started using it for no more than 20 minutes at a time, I noticed that my muscle soreness after working out didn’t last as long and that my skin texture is evening out. I like that it’s a full body mat so that I can either put it on top of me like a blanket or I can lay down on it. I’m only 5 foot two and it is more than long enough.
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