EMILY
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0 helpful votes
Love this company
Love this company. The yarns and patterns are great, the customer service is very responsive.

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Love this company. The yarns and patterns are great, the customer service is very responsive.
Reviewer
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II bought yarn for my wife's birthday. She loves the new yarn and will begin her new project soon. The order was quickly and accurately fulfilled. The yarn is of excellent quality and the colors are true to the photos.
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Consistently beautiful yarn, a bit pricey but absolutely well worth it for the quality. Excellent and quick delivery.
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Very impressed. I’m ordering more in a different color today. It was really nice to work with. No splitting and beautiful stitches. It also arrived very quickly.
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Ease of ordering, clear instructions in the pattern. Best embedded videos for instruction. Only negative is that it took a long time to reach me. And I missed out on a group knitting session. But otherwise great experience
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Purl Soho has amazing products! They ship in a timely manner and are always as gorgeous as they look in the photos. I loved visiting their NY brick and mortar store and warehouse but ordering online is definitely the next best thing. Highly recommend Purl Soho!!!!
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I love the quality, pricing, speed of delivery & website ease! The customwr service team with above & beyond to assist me with a colorway that was no longer available on the website. My favorite yarns are Linen Quill & Santolina! I love the sales and the free shipping for orders over $95 which helps my budget while increasing my stash. Whenever I have a new project, my first reaction is to reach for my Purl Soho collection.
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Fantastic customer service and absolutely beautiful yarns!
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My shopping experience was great from start to finish! I inquired about different color options for my project, and I received a prompt, very detailed, thoughtful
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Love Good Wool. It's my go to yarn! For fingering I love your linen quill!
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Purl Soho is a wonderful source for me for beautiful yarn, great tips for teaching (my go-to for online instruction on key finishing tips). The customer service is also so awesome - when wanting a special yarn or advice regarding combining yarns. LOVE YOU ALL!!
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Purl Soho customer service should be the model for all businesses. The staff are knowledgeable about their products and knitting, they answer questions personally and promptly. And their yarns are beautiful!
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Purl Soho is my go-to for yarn, project ideas, really everything!
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My first time ordering experience with Purl Soho was really spectacular. My order unfortunately arrived in a damaged state, but Purl Soho was so quick to rectify the issue and provide support. I’ve always heard that their customer service is phenomenal and I concur! I’ve been slowly enjoying my beautiful yarn and am looking forward to placing more orders with them in the future!
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I love Purl SoHo and have beeen a custermer the past decade