C
customer
Reviewer
0 helpful votes
Reviews
MA
Monika A.
Reviewer
0 helpful votes
PreventiveMD is a smooth process
PreventiveMD has a smooth onboarding process with quick reviews and approval. I only had one option of pharmacy based on my state which I would have preferred a choice. I mention this because the pharmacy I had to select is having growing pains and slow delivery. I do want to say the delivery was one day and the medication came cool.
Report a concern
AT
Alexis Tafolla
Reviewer
0 helpful votes
The medication was never delivered to…
The medication was never delivered to my address!! FedEx shipped it to another location that’s $139 of medication lost.
Report a concern
Pakou Chang
Reviewer
0 helpful votes
Wonderful first time experience!
I had to cancel my order after it was already approved due to personal reasons but this team was so accommodating and understanding. I will be coming back though! Everything from beginning to end was simple and fast. Customer service was exceptional!!
Report a concern
HB
Helen Baumgartel
Reviewer
0 helpful votes
This is my first experience with PreventiveMD
This is my first experience with PreventiveMD, as I believe they are somewhat new to the Telehealth space. I've used several other Telehealth services and, while their products have been effective, they have lacked in other areas - communication, billing, shipping, sending incorrect or incomplete order, etc... I placed my order with PreventiveMD on Sunday evening and my meds arrived 5 days later via UPS Overnight shipping. I could not be more satisfied, and will gladly recommend them.
Report a concern
GM
Gordon McLean
Reviewer
0 helpful votes
From start of intake to delivery the…
From start of intake to delivery the experience has been professional, expedient and budget friendly. I recommend to anyone. Thank you, not many provide this kind of attention!
Report a concern
Michelle
Reviewer
0 helpful votes
Excellent Company
I was very impressed with the fast overnight shipment and excellent packaging with ice packs in a cooler. PreventiveMD is ⭐️⭐️⭐️⭐️⭐️ 🙌🏼🙌🏼🙌🏼 I definitely recommend this company!
Report a concern
JL
JUDY L.
Reviewer
0 helpful votes
I had a great first experience with PreventiveMD
I had a great first experience with PreventiveMD. Ordering was seamless and fast. Price was right! I will be refilling with them in the future.
Report a concern
C
customer
Reviewer
0 helpful votes
I switched from another company and I…
I switched from another company and I am very happy with PeventiveMD. Fast process and great customer support throughout and medication arrived exactly as I hoped. Thank you! I look forward to staying with this Telehealth for as long as possible with how awesome they are!
Report a concern
EA
Elle A.
Reviewer
0 helpful votes
Stellar patient education!
Stellar patient education! Everything about the experience was great--from the ordering process to the very cold tirzepatide arriving at my door all of 4 days later. But I especially want to praise the patient education. I run a patient education department at med center, and health literacy is my expertise. The prescription was the clearest I've gotten--in terms of language and design--from a telehealth GLP-1 company. So HUGE kudos about that. I worry about people understanding how to dose and take these meds, but those who order from PreventiveMD will get the instructions they need. The injection instructions from the pharmacy (Bourdeax in my case) we also very good.
Report a concern
Wade Wells
Reviewer
0 helpful votes
FI
Fitness is life
Reviewer
0 helpful votes
The best out there!
I had a great experience with PreventiveMD. In fact, I really think the U.S. needs to take a closer look at accessible healthcare such as this. The process was seamless aside from the evolving patient portal which I have been assured will be updated for better ease of use. I received swift, affordable healthcare and my medication delivered within 6 business days of intake-cold and in good condition. You can really tell that the team at PreventiveMD cares about the patient experience and that they want to build a brand that people trust. I cannot say the same for many other telehealth providers right now. Thanks for being accessible and helping people get the care they need.
Report a concern
CF
CHARITY FRANCIS
Reviewer
0 helpful votes
I’ve had an amazing experience thus…
I’ve had an amazing experience thus far! Customer service is extremely responsive and detailed in their responses. I was able to submit my order request as a new customer from a previous Telehealth company efficiently. My request was approved & sent to pharmacy for fulfillment within 2 hours. I was able to go up on dosage that I had requested. Love that prices are locked in & not a promo. I also love that there is a pharmacy choice option for different additives. Pharmacy shipped out order 2 days later. I highly recommend!
Report a concern
G
Gage
Reviewer
0 helpful votes
Extremely wonderful service
Extremely wonderful service with a kind and helpful team. I could not be happier with the fast & thorough support I received from Monica. Thank you again!
Report a concern
Cindy Ponsonby
Reviewer
0 helpful votes
Great experience!
The intake process was thorough but quick. The communication was excellent and provided step by step details of the process. Delivery was quick and efficient. Highly recommend.
Report a concern
PI
Private Information
Reviewer
0 helpful votes
Amazing Telehealth!
Amazing! This telehealth is new but has gone above and beyond! Listens to the patients, and diligently works to follow through on their commitment to excellence. I placed my order, was physician approved within 2 hours, sent to pharmacy and shipped overnight. Looking forward to continuing my monthly/quarterly health journey with them.
Report a concern
Vicki MacDowell
Reviewer
0 helpful votes
Amazing Company
I have searched for a company for months and months. I found Reddit and I started reading reviews and that is how I come across preventative MD and I am so glad I did I applied. I was approved and received my package within two days. I am so happy I cannot wait to get started and this company is amazing and I’m so glad I found them and will continue. When I have questions I message them and they reply with in minutes! 
Report a concern
KF
Keith French
Reviewer
0 helpful votes
100% Satisfied
Just recently started using this company however they have been 100% honest and have been great thus far!
Report a concern
KF
K. Faris
Reviewer
0 helpful votes
Great Experience
I have been medical office visits, wellness centers, other online provides that constantly hit road blocks, pricing issues, lack of communication, and confusion around the whole process. There was none of that with here with Preventative. I asked a question via text AFTER HOURS and received a response and guidance immediately. I didn’t have to submit a request online and wait days. I requested a trusted pharmacy and was provided with that as well. I had my prescription at my door in less than a week, without issue. Very happy with the experience.
Report a concern
B
Brenden
Reviewer
0 helpful votes
The staff is so helpful and polite
The staff is so helpful and polite. They answered any questions that I had. This is a company that I will continue to use for my needs. Thank you
Report a concern
Page 1 of 3