JB
Jaret Burton
Reviewer
0 helpful votes
Great communication
Great communication, super happy with the ring! Estimation of production and delivery time was right on.
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Reviews
WG
Wayne Gould
Reviewer
0 helpful votes
DK
Daniel Kowaluk
Reviewer
0 helpful votes
I could not be happier
I could not be happier. Service was top notch. Ring is beautiful. She loves it. Plum team really went out of their way for me.
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FE
Finn efe-eacb-d-sbbe-affc
Reviewer
0 helpful votes
J
Jeanne
Reviewer
0 helpful votes
Just a Wonderful Company...
The staff at Plum Diamonds was extremely responsive and worked very hard to help me design my dream ring. My personal assistant, Olivia, took into consideration every little detail that I wanted to explore. I would not hesitate at all to buy your dream jewelry from Plum Diamonds. Just do it!
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M
Ms
Reviewer
0 helpful votes
CJ
Carrie Jane
Reviewer
0 helpful votes
So excited!
Excellent customer service & my trial box has been so much fun to play with and decide on styles! I haven’t bought the actual ring yet - but I feel confident and secure in ordering from Plum.
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JP
JAMILA PARSONS
Reviewer
0 helpful votes
Plum diamonds is very responsive to…
Plum diamonds is very responsive to questions. Packing was elegant but not wasteful. Excellent quality
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LM
Lori M.
Reviewer
0 helpful votes
I can’t say enough wonderful things…
I can’t say enough wonderful things about Plum. Plum Diamonds is a top notch company. They have spent hours with me to help me find the perfect rings. I love that they can send a try on kit so that you can get a better idea of exactly what you want. I’ve used it twice. Once for the engagement ring and this time to help me pick the perfect wedding band. It costs $150 but as soon as you return it to them they refund you the $150. I have worked a lot with Renee and Olivia and they were both so patient with me. Truly the best customer service!! And let me also mention the quality of my ring. It isn’t like some of the mass produced gold settings where the gold is weak and the stones fall out! I know many people who have had that happen to them with other jewelers. Plum hand crafts each piece by hand only after you order it!! They have so many styles to choose from but you also can choose to design your own ring and they will walk you through the process. I choose 18k yellow gold ring with platinum prongs because want my center stone to be as secure as possible but you can choose whatever you prefer. 18k white, 18kyellow, rose gold, or platinum.
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C
Court
Reviewer
0 helpful votes
Plum was fantastic to deal with
Plum was fantastic to deal with! Very quick to respond and helpful along the way! Customer service was top notch.
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M
Marc
Reviewer
0 helpful votes
True Personal Care, Craftsmanship and Dedication
The professionalism, communication, craftsmanship and shared delight in the purchase made the experience better than expected! Kristy, Renee and Josh were exemplary from start to finish!!
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RG
R. Grogans
Reviewer
0 helpful votes
The ring was even more stunning in…
The ring was even more stunning in person. Arrived on time as stated. Delivery was easy. Great customer service.
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A
Ann
Reviewer
0 helpful votes
Great products and great staff
Great products and great staff. A pleasure to work with, would shop here again and highly recommend.
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RA
Ryley Avants
Reviewer
0 helpful votes
The ring was absolutely perfect
The ring was absolutely perfect. That is not a hyperbole in the slightest. It had no blemish, fit my love's finger and her look perfectly. Their customer service was excellent. They were very transparent and magnanimous despite a manufacturing error which almost delayed the proposal. They remade the band in less than 4 days and shipped it overnight (shipped in almost the same time frame as my itinerary!) from Chicago to just outside Louisville KY. I cannot recommend their craft higher.
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CC
Chris Coleman
Reviewer
0 helpful votes
Great product and awesome customer…
Great product and awesome customer service with a maintenance service beyond expectations.
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SS
Steven Steinhardt
Reviewer
0 helpful votes
WK
wadih kassis
Reviewer
0 helpful votes
The best quality and fast treatment!
The best in every way possible, thank you so much for making my dream ring to make possible!!!!!
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CB
Catherine Buko
Reviewer
0 helpful votes
Great customer service and a great…
Great customer service and a great service overall to provide. Although I did not like anything in my kit, it helped me understand what I like and do not like. It’s a great experience with great quality, and delivery.
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PD
Peter D.
Reviewer
0 helpful votes
Plum Diamonds made the entire custom…
Plum Diamonds made the entire custom engagement ring process an absolute breeze! From start to finish—designing the piece on their site, picking out the perfect diamond, and getting it delivered safely to my door—everything was seamless. The final ring is STUNNING, and my fiancé is completely obsessed with it!!!! A huge, heartfelt mahalo to the entire team for all the incredible work you put into making this dream ring a reality!
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S
SH
Reviewer
0 helpful votes
Try on Kit
The Engagement Ring Try on Kit was a fantastic idea! The entire process was simple, convenient, and easy from start to finish.
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