Reviewer
0 helpful votes
Plants came dead. Dirt was all spilt in the box. There was nothing around the plants to keep them from spilling. It took a long time for it to arrive. plants didn't have any water. Terrible way to send plants. I have bought plants before through the mail and they were packed up so nothing would spill or die.
Reviewer
0 helpful votes
The company provides everything needed for a great terrarium, which should last for years. The order was shipped quickly and securely.
Reviewer
0 helpful votes
Order arrived late and with 2/3 plants badly damaged. Adam claimed twice replacement plants would be sent, then ghosted me. This was a gift for a loved one and now we’re both disappointed. VERY poor service and I will not be recommending this company to anyone I know.
Reviewer
0 helpful votes
Was genuinely excited to try out the product. Plants arrived destroyed by the shipper. Plantorb offered to send out replacements and that was 3 weeks ago with no believable answer as to when they might ship. Will update review if/when plants ever arrive.
Reviewer
0 helpful votes
It arrived quickly and was packed well. It’s fun and every easy to set up. Unfortunately one of the live plants arrived dead but outside of that I highly recommend.
Reviewer
0 helpful votes
The plant orb is enchanting! It is easy to assemble because each component is separately packaged and labeled. The results are beautiful. The packaging for the little plants needs to be redesigned. They need to be better secured and the pot openings covered with cotton and taped up so the dirt doesn’t fall out. In my case, the pots and dirt became detached. Luckily the plants were fine.
Reviewer
0 helpful votes
Plants were all damaged upon arrival. Very frustrating.
Reviewer
0 helpful votes
What survived is great. Takes a while to arrive. We really like this but a key plant arrived dried out and dead. Everything else is good.
Reviewer
0 helpful votes
Love the terrarium. Very cool setup. The only thing keeping me from a 5 star rating was the plant packing. All three pots had slipped out of the packing, and one plant was completely out of the pot. I had hoped to rehydrate it, but it didn’t make it. I think two of the plants may survive-one seems to be thriving, and other may make it.
Reviewer
0 helpful votes
The terrarium itself is great. Unfortunately 2 out of the 3 plants became moldy and died within a few days of planting them. The 3rd one appears to be on its way out as well.
Reviewer
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Reviewer
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The plant orb is a gorgeous concept but do not order in the winter. The plants froze and are all dying. I’m so sad because the orbs are really pretty.
Reviewer
0 helpful votes
I was so excited to get this for my wife for her birthday. It seemed like an awesome gift. I placed the order and paid and then got an email a couple hours later saying oh wait this was a mistake this product won't be back in stock until March. It doesn't bode well when a company cannot stock basically the only item they have for months. Also, how did you not know you were out?
Reviewer
0 helpful votes
Thought it took a little bit to finally receive my package, once received it was packed very well. The instructions were easy to follow. I was able to put everything together pretty quickly. Once it was done, it looked awesome! I look forward to checking out my terrarium over the course of time!!!
Reviewer
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Reviewer
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Reviewer
0 helpful votes
The product that was sent was faulty, and the plants were all dead. When chatting with someone from the company, they never responded to these claims.
Reviewer
0 helpful votes
It took a while to arrive and when it did two of the plants were rotten and dead. I don't feel what I received was worth what I paid. Nice idea though.
Reviewer
0 helpful votes
Cork had to be pried off as it was way too tight-- after that come to find out all three plants were dead. Total waste of money. Chat was not helpful AT ALL. Very upsetting.
Reviewer
0 helpful votes
This has been a great experience and a lot of fun! Unfortunately one plant did not survive the trip lol.