
Ricardo Ruiz Cruz
Reviewer
0 helpful votes
Excellent Service
The service I received from customer support was wonderful, especially from Mike. Thank you for your kind help!!


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0 helpful votes
The service I received from customer support was wonderful, especially from Mike. Thank you for your kind help!!
Reviewer
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Delivery as expected. Product description was exactly what I received

Reviewer
0 helpful votes
All Neewer products I have ever received have been of the highest quality. If there were any questions about the quality I received, NEEWER customer service was very quick to take corrective action. I will continue to trust NEEWER products!
Reviewer
0 helpful votes
The equipment seems very good, however the instructions are extremely difficult to follow.
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received used item and you refuse to refund my money or replace the unit after I returned the used one!
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I've waited for the release of the filter housing for the S26Ultra, to make sure it fit over the newer design as the 24U and 25U are different, when I received my order it was the old size which doesnt properly cover the camera island on the 26Ultra as stated
Reviewer
0 helpful votes
Needed to return 2 items. No place on the site to do it. Had to email two email addresses and wait days to get a response from you. Then I have to pay return shipping. So you guys just aren’t competitive in the day of Amazon in which we live. I made a mistake in buying from you. I’ll never do that again.
Reviewer
0 helpful votes
Never received my flash. Sent to the wrong address and someone else picked it up. I got a refund, but not having my flash on time cost me a photo shoot. Plus, they couldn't repair my old one. Very disappointed.
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0 helpful votes
I ordered the newer, GM 27 video head. It’s incredibly made and works wonderfully. It has a built-in leveler base, which is fantastic. This is exactly what I wanted as it’s small but very strong. I highly recommend this.
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Package took several days to leave the warehouse then shipping delayed for over a week. Several emails to try and receive a refund for a product I still haven't received that I ordered over 2 weeks ago. And still no refund either.
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The cable was exactly what I needed and the quality was great. Cost was awesome and got my camera working perfectly.
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I love the product. But after ordering, I found B&H has it much cheaper and would have arrived next day instead of waiting much more longer directly. I wish the Neewer would allow price matching.
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I love this thing! I am going to by another for my other studio. Price was perfect!
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Fast shipping and the iten is very well made and easy to use.
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reliable, fast shipping. i trust neewer for purchasing my photography products from.
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Along time to get it, plus the colors are weak not as good as your video ads your videos the colors was full of color strong but this thing sucks, colors are not cutting through only in total darkness, Poor Product , I wish I had not bought it, I fill I got a bad one or they all are bad, I wish I could get my money back, to be truthful
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0 helpful votes
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