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Received product quickly and haven’t had any problems at all. I’ve already had people ask me what’s different about me. It’s like I’m glowing, they said. Lol I do feel better. I’m excited to see later results.
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Ari and Anna are wonderful kind and professional Excellent customer service Great experience thus far Thank you kindly Lucia Gikas
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My experience with RNK has been very positive about the NAD+ it really help me In my everyday routine.
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I love these guys for my NAD and now I'm also getting the Sonorland
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Era at RNK has outstanding customer service skills. She handled my issues like a champ and e-mailed me asap with the answers. Era, thank you for your time and energy with my issues. I appreciate you!!!
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Nico did an amazing job assisting me with my plan and I am very happy at this point and looking forward to trying the NAD+. Excellent customer service!
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Respond quickly with accurate information. Always friendly.
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I had two accounts (mistakenly). Customer service has been absolutely terrible to work with. I haven’t received my paid for product and I’m beyond disappointed. Will never…ever…come back..and I’m telling everyone I know to avoid
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Rachel was very helpful and did everything to make sure my concerns were addressed thank you
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Having someone follow up on outstanding orders that were already paid for was impressive. Having a personal phone call to make that easier was very helpful.
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Everything was so easy and went smoothly and gave be updates on medication!
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Ann was great. She answered all my questions and was very professional and friendly. I will definitely work with RnK again.
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I have been a patient with RNK Health for approximately 8 months for NAD+ injections, and this has been one of the most frustrating experiences I’ve had with a healthcare company. To date, I had only one 5 minute virtual appointment in 8 months. Their communication is completely unreliable. Every representative seems to provide different information, and no one appears to know what anyone else is doing. It took over six hours to get a clear answer to what should have been a simple question. And I still don’t have a clear answer. Today, I was told my account was being canceled because I was “ineligible.” Later, I was told I actually was eligible. I was instructed to schedule a virtual appointment, which I did. Then I received another message stating my appointment had been canceled because the provider determined I was ineligible. I repeatedly asked a simple question: If a provider suddenly determines that an established patient is no longer eligible for treatment, shouldn’t the patient be told why? No one could provide an explanation. Nothing has changed in my medical history since day 1. After six hours of contradictory information from multiple customer service representatives, via online & on the telephone, another representative finally told me that I do have an appointment tomorrow and that it will not be canceled. As a patient, I should not have to spend an entire day trying to determine whether I even have an appointment. This level of disorganization and inconsistent communication is unacceptable for any healthcare company. Patients deserve clear, accurate, and consistent information—especially when decisions are being made about their medical care. Unfortunately, based on my experience, I cannot recommend RNK Health. I had only one virtual provider visit during my eight months as a patient, yet I received contradictory information for six hours about whether I was eligible for continued treatment, whether my payment would be refunded, and whether my appointment even existed. No one could give me a clear explanation for what had changed or why.
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Great company and easy to work with. I needed to pause my subscription and it wasn’t an issue. If you have any questions they’re always there to help. Highly recommend!
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Program has been amazing. They keep you in the loop in there is a delay on processing
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John listened to my questions and answered them completely to my satisfaction. He was very helpful
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The setup process and ordering is very easy to complete. The price for NAD+ is good compared to some of the other providers. I was going to cancel as was arriving too quickly but Aane worked on the pricing and timing for me.
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