
Aaron C
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Good communication and price and also very professional letter well detailed
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The experience was excellent. Carlie was quick and fast with taking care of this situation. She always kept me updated with everything!! Thank you! 😊
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Very helpful and timely with getting a certificate of inauthenticity for a fake Xerjoff purchased on Mercari. Mercari accepted it and refunded me. Highly recommend My Poupette!
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Friendly and they are professional in their written statements! Fair pricing! Worth a shot!
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Cannot recommend My Poupette enough - top professional service, good price, extremely kind, fast response. Carlie is so lovely. Will be back. Thanks a million ✨✨✨✨✨✨
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Quick responses and accurate descriptions of the counterfeit item that I purchased. I am more than happy with the service that was provided to me.
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They were able to authenticate (or in my case prove that it wasn’t authentic) a fragrance for me and I got a refund! Thank you so much
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Carlie always provides an extremely thorough authentication and amazing customer service. I just had a Chanel Caviar Boy Bag authenticated, and Carlie went above and beyond to help me. Very fair pricing and excellent service- My Poupette is the only authentication service I rely on! Thank you!
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I read reviews for several authenticators and chose “My Poupette” because they had good reviews. Although I wasn’t certain the David Yurman pendant could be reviewed with only close up pictures. She noticed many things in the pictures I did not notice so I am comfortable with her findings.
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Authenticator was very communicative. Authentication was accepted.
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Super helpful and responds quickly. Finished my document over the weekend and was a real life saver!

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Let me just say this company is amazing. Saved me from taking a big hit financially. Ordered a silver mountain water that was fake and needed a service to authenticate it quickly. I was recommended them and it was the perfect choice. Please this business if ever in need of authenticating anything. Truly, I thank them. God Bless❤️
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Top notch! Absolutely recommend their services! I have an Etsy shop & had a few handbags that needed authentication. Kim was wonderful - very responsive, professional & helpful. The experience with the 1st item went so well, I sent more handbags & a set of silverware to her. She could not authenticate one bag and shared exactly why. She has an eagle eye! Nothing gets by her. I agreed with her opinion. Thank goodness she helped me avoid any resale trouble! She was so detailed & thorough, demonstrating her experience, skill and trustworthiness. She has earned a repeat customer! Happy to have found My Poupette. They are legit, honest & not some fly-by-night random internet scam.
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I purchased a couple creams on Mercari, but foolishly rated the transaction before I closely inspected the items to realize they were counterfeit. The outside packaging was very close to the real thing, but I hadn't realized the pump was different. What ultimately gave it away was the consistency, texture, and scent of the creams I got. In order to get credit back for the inauthentic items, I had to reach out to a third party authenticator for a statement of inauthenticity. (NOTE for Mercari buyers: If you suspect your item is counterfeit, DO NOT rate your purchase. Instead, open a case for a return, which is a much easier process, and a third party is not required.) My authenticator was Carlie and she was very prompt and clear in her communication, personable, and really worked with me to get my statement in on time. Pricing was also very fair. I would not hesitate to recommend My Poupette. Thanks, Carlie!
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The process was very straightforward, and having a dedicated person communicate with me was the perfect touch.
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Always a pleasure and so helpful thank you!!! You have always been kind and fair and so good at what you do! Thank you! Leslie
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I’m delighted to receive the non-authenticity letter and it’s just amazing what a professional job of distinguishing between the real and the counterfeit bottle of perfume that I received!
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