TT
Tim Tikhonov
Reviewer
0 helpful votes
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JV
JAMES VANDENHAM
Reviewer
0 helpful votes
Absolutely happy!
I actually had fun putting em together. I almost got it perfect. Hanging em wasn't bad. And they look amazing.
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WB
Warren Barnum
Reviewer
0 helpful votes
Their consultants made it very easy to…
Their consultants made it very easy to design the closet we needed, and get the appropriate parts ordered.
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WB
Warren Barnum
Reviewer
0 helpful votes
Their consultants made it very easy to…
Their consultants made it very easy to design the closet we needed, and get the appropriate parts ordered.
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KC
Kelly Cartwright
Reviewer
0 helpful votes
Missing My Closet Design
My order was missing my closet design pdf. I had to frequently go online to obtain assembly instructions. Overall, I am happy now that we have finished the installation.
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KC
Kelly Cartwright
Reviewer
0 helpful votes
Missing My Closet Design
My order was missing my closet design pdf. I had to frequently go online to obtain assembly instructions. Overall, I am happy now that we have finished the installation.
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Jane Lindaman
Reviewer
0 helpful votes
Would purchase again in a heartbeat
The product is amazing and the customer service is even better. We bought four closets and all of them are different but great. The quality is phenomenal and pretty easy to assemble. The design team was phenomenal, and we were able to be online together to make changes. Then, I simply got a link to go ahead and purchase what we had just talked about online. Simple!
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Jane Lindaman
Reviewer
0 helpful votes
Would purchase again in a heartbeat
The product is amazing and the customer service is even better. We bought four closets and all of them are different but great. The quality is phenomenal and pretty easy to assemble. The design team was phenomenal, and we were able to be online together to make changes. Then, I simply got a link to go ahead and purchase what we had just talked about online. Simple!
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Carly Wenzel
Reviewer
0 helpful votes
Terrible Service
Unfortunately, it was a terrible experience all around which is a shame because I was really excited for my new closet. Spent just over 5k on a new closet and while the closet itself was fine, the rest of the process was atrocious. After getting my 20+ boxes delivered, I opened everything up and there was no hardware or instructions. They sent me the hardware but paid no attention and just threw bags of hardware in because I have 10+ bags of extra hardware. They still forgot any kind of instructions. Once getting everything up, I realize they forgot the brackets for the rods so I had to reach out yet again to get those delivered. My house has been in shambles for over 2 weeks now with clothes everywhere since I haven’t been able to put them back in the closet since there was constantly something missing. For spending 5k, I expected a lot more from them. Very disappointed.
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Carly Wenzel
Reviewer
0 helpful votes
Terrible Service
Unfortunately, it was a terrible experience all around which is a shame because I was really excited for my new closet. Spent just over 5k on a new closet and while the closet itself was fine, the rest of the process was atrocious. After getting my 20+ boxes delivered, I opened everything up and there was no hardware or instructions. They sent me the hardware but paid no attention and just threw bags of hardware in because I have 10+ bags of extra hardware. They still forgot any kind of instructions. Once getting everything up, I realize they forgot the brackets for the rods so I had to reach out yet again to get those delivered. My house has been in shambles for over 2 weeks now with clothes everywhere since I haven’t been able to put them back in the closet since there was constantly something missing. For spending 5k, I expected a lot more from them. Very disappointed.
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ME
Matt E
Reviewer
0 helpful votes
I love the interactive design tool
I love the interactive design tool. The excellent service and installation assistance was top notch. I certainly appreciate the assistance and professionalism during the process. Thank you Modular Closets!
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R
Russ
Reviewer
0 helpful votes
Excellent product and service!
From start to finish, my overall experience with Modular Closets was excellent. My initial contact and salesperson, Jack Berger, was extremely helpful and very responsive. The customer service representatives who I subsequently dealt with were also very responsive and accommodating. We've already recommended Modular Closets to some friends of ours and wouldn't hesitate to use them again for a future closet renovation.
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R
Russ
Reviewer
0 helpful votes
Excellent product and service!
From start to finish, my overall experience with Modular Closets was excellent. My initial contact and salesperson, Jack Berger, was extremely helpful and very responsive. The customer service representatives who I subsequently dealt with were also very responsive and accommodating. We've already recommended Modular Closets to some friends of ours and wouldn't hesitate to use them again for a future closet renovation.
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R
RM
Reviewer
0 helpful votes
When I purchased the product
When I purchased the product, I thought the quality was gonna be a lot better considering the price paid. I could’ve done it for a third the price by purchasing laminated pieces at Home Depot and putting it together.
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R
RM
Reviewer
0 helpful votes
When I purchased the product
When I purchased the product, I thought the quality was gonna be a lot better considering the price paid. I could’ve done it for a third the price by purchasing laminated pieces at Home Depot and putting it together.
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WJ
Will Jenkins
Reviewer
0 helpful votes
A Great Service
The design was quick and to my liking. Customer service was incredible. After the freight company lost half of our delivery, our CSR was quick to respond. I intend to use you in the future, as well as share my recommendation to others.
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WJ
Will Jenkins
Reviewer
0 helpful votes
A Great Service
The design was quick and to my liking. Customer service was incredible. After the freight company lost half of our delivery, our CSR was quick to respond. I intend to use you in the future, as well as share my recommendation to others.
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BP
Bill P
Reviewer
0 helpful votes
Great experience!
My wife and I want to thank everyone at Modular Closets for a truly wonderful purchasing experience. We decided to upgrade our primary closet from the old wire racks. We chose Modular Closets from their ad on Facebook. What a great choice! From help with design recommendations to regular follow-up, they made sure we had a successful project. All the components were delivered in a week. The modules were affordable, high quality, and the assembly instructions were complete and easy to follow. Assembly was easy. We now have a closet we’ll be showing all our friends. We’d highly recommend Modular Closets Company to anyone wanting to upgrade their closets. Bill P – Hudson, Wisconsin
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C
carolyn
Reviewer
0 helpful votes
Design was exactly what I needed
Design was exactly what I needed. Great quality. Quick shipping. Very pleased with the finished product.
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C
carolyn
Reviewer
0 helpful votes
Design was exactly what I needed
Design was exactly what I needed. Great quality. Quick shipping. Very pleased with the finished product.
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