Maja
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0 helpful votes
We use course mio therapy
We use course mio therapy, for 5years old girl, it's really work. Course have a great support, big thanks Aslan (Customer Support Manager).

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We use course mio therapy, for 5years old girl, it's really work. Course have a great support, big thanks Aslan (Customer Support Manager).

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Very kind, fast and effective email from Asmar. Thank you so much! Joanna

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Updated: Issue Resolved & Refund Received *Initially, I had a poor experience with the service, which led to my original review. However, their customer support team (Maria) reached out to me directly and efficiently processed a full refund ($39) to resolve the issue. I appreciate their fast response and willingness to make things right for their customers. Upgrading my rating for their proactive customer support.* Beware of the $1 Trial Trap – Unfair Practices and Rigid Policies. I originally signed up for what was advertised as a $1 trial course. Unbeknownst to me, this hid an automatic monthly subscription renewal that charged me $39 the following month. When I realized the charge, I immediately contacted their support. Even though they explicitly acknowledged in the email thread that I have ZERO usage and have never even opened or accessed the course materials since the trial ended, they flat out refused to issue a one-time refund. They hide behind their rigid "Cancellation & Refund Policy" to keep money for services that were completely untouched. Customer support managers (Nicolas and Maria) just copy-paste the same script without any flexibility or care for fair business practices. Highly disappointed.
Reviewer
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I loved the content that was shared during the e-course. I would rate it 5 stars if it would be filmed with close-up shots, because the course had a lot of excercise for the lips and the mouth and it would be clearer if it were closer.

Reviewer
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I purchased a course advertised for $1 and was later charged $39 after a 7-day trial converted into a monthly subscription. I contacted customer support and asked for a refund, but the company refused, stating that subscription payments are non-refundable. I personally found the subscription terms insufficiently clear at the time of purchase. I recommend carefully checking all subscription and renewal terms before buying.
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I never signed up for any course or monthly charge but here I am disputing a $39 monthly charge. Watch out!

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I bought 1 course, and they charged me for a full membership like 55$. I have logged in , canceled it. Got confirmation and was again charged!!! They refuse to refund the money as per "thier policy". No costumer service like talking to the wall. I think its scam be aware!
Reviewer
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Their sales method is tricky. They sell attractive courses for barely anything, but what you are really agreeing to is a $39 monthly subscription, with a "trial period" of 7 days. I'm sure I wasn't aware of that. After I received a message from my bank about the charge on my credit card, I wrote to customer service asking for my money back, and I received a NO for response, because my trial period had expired, and I agreed to a subscription when I purchased a $1.00 course and 3 others for $0.5 ea. I explained to them that besides checking I could have access to the content I bought, I never went back to their platform, and I haven't even gotten any use out of the four courses I bought, let alone the subscription. The answer is still no. Their sales tactic is so underhanded that they simply charge your card without first sending a message to let you know that the trial period is about to end and that your card will be charged the next day.
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Don't buy any product from this company. They will attach a monthly membership subscription to your credit card and won't allow to cancel it. It will charge your card every month up until you block them. Stay away!
Reviewer
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It was easy to access to the plataform, and easy to see the course, The course is very very helpfull, and easy to understand, I also like that the time for each video is maximum 12 minutos.
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Customer support I received has been great, I needed to cancel my free 7 day subscription that came with the course I purchased and Nara was extremely helpful and got that sorted for me within a matter of minutes. I would of give 5 stars but I’ve not had long enough to fully review the course I purchased.
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I had an excellent experience with MindfulEve Support, especially with Serafi. From the beginning, Serafi was patient, professional, understanding, and genuinely willing to help me resolve my issue. The level of customer care and communication I received was outstanding, and I truly felt valued and supported throughout the process. It’s rare to come across support that is both efficient and compassionate, but Serafi went above and beyond to ensure everything was handled smoothly. I really appreciate the dedication, kindness, and quick assistance provided. Thank you again, Serafi, for your exceptional customer service. You made a stressful situation much easier. Highly recommended!

Reviewer
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Very disappointed with this company. I purchased a course for $1, expecting a one-time payment, and later discovered that I had been charged for a monthly subscription that I never intentionally signed up for. The subscription terms were not made clear enough during the purchase process. I contacted customer support and requested cancellation within what I believed was the free trial period, but the experience has been frustrating and disappointing. This feels misleading and unfair to customers. Please read everything very carefully before purchasing from this company.

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I wrote a letter to cancell my subscription and it immediately respond so I appreciate the respond and help .
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The variety in courses they offer, is truly phenomenal. There’s is plenty for everyone. All are amazing courses and practices to raise the vibration of the collective, through this learning. I’m so glad this space exists

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Avoid at any costs. I had to cancel my credit card because they refused to acknowledge that I didn't want to continue after my trial period. Sent multiple emails to their customer support and got zero answers. PS. I canceled my subscription BEFORE the trial period was over and never got an asnwer.
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They offer very interesting percussion courses; I especially liked Adriana Olarte's "Rhythm Of The Soul" course, it is very well explained.
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It is a fraud...Selling a course for 1 USD and not making it clear that you enter a subscription. Very dishonest and unprofessional.
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Terrible. I've unsubscribed but tried to charge my card anyway... Fortunately I've blocked them before expecting that could happen. At the same time I've unsubscribed newsletter but they keep spamming you to provide a review here. There's my review. A web that has different names and changes as they want to get recurring subscriptions.
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