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Heather
Reviewer
0 helpful votes
Responsive and courteous
Responsive and courteous. They were kind and helped make a difficult time just a little bit easier.
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Reviews
J
Jessica
Reviewer
0 helpful votes
Simple
The lessons could have more teacher/video instruction but my daughter is enjoying it so far.
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Amanda Clark
Reviewer
0 helpful votes
So many great things about Miacademy!!!
We LOVE Miacademy and here are some reasons why...My kids are doing great with it! The customer support is phenomenal. Courses are always being added, improvements come regularly, and they truly listen to and implement parent and child feedback. They are a verified vendor for many state homeschool funding programs. The content is engaging and relevant. It's VERY customizable to each child's needs. There is an official Facebook parent group for sharing ideas and tips. We love Mia!
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A
Amber
Reviewer
0 helpful votes
Great customer service experience.
I have had Victor help me on two separate occasions when using the customer service chat and he has done an amazing job both times, answering all my questions, and solving the problem I was having. He is prompt, friendly, and is great with communication.
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Debra
Reviewer
0 helpful votes
My representative was kind, helpful and encouraging
I was connected with Victor, I had a bunch of various questions. This is my first official school year with Mia and I needed to clarify a many things. Victor was very patient with me. He understood that I was a bit nervous and new to this and took it one question at a time and made sure I fully understood each part before moving on. He also provided videos and reassured me that I was on the right track. Its little efforts like his that give me the confidence to follow through, knowing that there is always a helpful and kind hand along the way. Something that we all need, but especially new families to homeschooling.
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Shelby
Reviewer
0 helpful votes
I’ve used MIA exclusively with my 10 year old
I’ve used MIA exclusively with my daughter for almost two years, and nothing else compares. I’ve revisited other curriculums just to be sure, but MIA always comes out on top. Their customer service is incredible, they are always making site/ user experience improvements, and the curriculum is genuinely well‑rounded. And the flexibly is perfect for our family. We were recently awarded grant money, and I’m thrilled to use it to purchase lifetime membership for Miacademy. Thank you MIA team!
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Tioran
Reviewer
0 helpful votes
Wonderful
Wonderful curriculum, user friendly, easy to reach a representative if there is an issue or concern, and they are always welcoming and kind.
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P
Paula
Reviewer
0 helpful votes
The customer service was exceptional
The customer service was exceptional. She explained everything to me sent me what I needed to get Lillian registered for fourth grade. Very nice lady love talking with her. She deserves a great applause and a great race. She was very, very good very thorough and knew everything she was talking about.
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LC
Reviewer
0 helpful votes
I love Miacademy
Thank you for the services you offer!! Especially the great support team you have!
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Millie Born
Reviewer
0 helpful votes
Decent resource, watch out for silent billing
I can't speak for the Miacademy program much itself because I never used it much beyond my one month trial. But I paid a pretty price for that with their silent billing tactic and I'll be honest - tactics like that make me lose confidence in the company. I signed up for a trial for $1.99 and was charged $142.00 over the next three months without ever receiving a single receipt by email. I know now that it's in the original contract that they allow themselves to do that, but I find that to be fishy business. I will not go back to Miacademy. I prefer education resources (like TTRS or Nessy) that are transparent and send weekly/monthly emails, both about what my child is doing and completing, and about all charges incurred. I did change my original review though because Miacademy did refund the last month that I overpaid and had prompt and kind customer service.
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Carrie Stark
Reviewer
0 helpful votes
Miacademy and MiaPrep have the best…
Miacademy and MiaPrep have the best customer service. They respond quickly, their representatives are courteous and helpful, and they are quick to resolve questions. My children enjoy the lessons in their assigned subjects and I enjoy how customizable it is.
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Heather
Reviewer
0 helpful votes
Hello Miacademy Team,
Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you for creating such an engaging and supportive learning experience. We are grateful for everything Miacademy has provided for our family. With appreciation, Heather Trujillo
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BV
Blair Valentine
Reviewer
0 helpful votes
A great program and also great customer…
A great program and also great customer service whenever questions are needing answered! Love!
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Desiree N
Reviewer
0 helpful votes
We loved Miacademy
We loved Miacademy! The games and shop / friend interactions were great. The video lessons and workbooks were also great. They also keep the kids motivated by earning certain gamified rewards. I especially loved the functionality of the parent portal!
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G
Giovanna
Reviewer
0 helpful votes
My son used Mia Prep for high school…
My son used Mia Prep for high school math remediation after struggling for years. He started in pre-algebra and progressed through Algebra, Geometry and now pre-calculus. For the first time, he actually enjoys math. His SAT score increased from 1010 to 1320 in one year, without any SAT prep, and he still has another year to improve it further. He now plans to major in engineering, which would have seemed impossible a few years ago for a student who consistently struggled with math. Mia Prep made a huge difference. We’re extremely grateful.
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T M
Reviewer
0 helpful votes
A wonderfully organized homeschooling help for the whole family.
We’ve enjoyed it and will continue to use MiAcademy. Kids love and so do we. They are learning and it’s made homeschooling much more manageable.
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Nicole
Reviewer
0 helpful votes
The customer service representative was…
The customer service representative was nice. I felt heard she solved my problem. She answered my questions. She was literally the best.
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N
Nicole
Reviewer
0 helpful votes
Made for an easy transition from public…
Made for an easy transition from public charter school to homeschool.
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S
Stephanie
Reviewer
0 helpful votes
Excellent Customer Support
Great communication with friendly staff has made me feel right at home!
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Lilbecwriter
Reviewer
0 helpful votes
I just love Miacademy in general
I just love Miacademy in general, but the help response was so fast! Thank you! I would love to be able to "re-enlist" my child into a course without "repeating" warnings pop up though as he loves to just retake classes to practice and learn.
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