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0 helpful votes
Received my first order and everything was perfect. Already have my second order in. Thank you for making my new dream easier for me! Ease of use on the website, great packaging, and quality products!
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0 helpful votes
Very disappointed. Got charged $125 for postage, once I realised within 5 mins I cancelled the order. This got ignored and 4 days later it arrived. 5 days later the cancellation was rejected. Very disappointed at lack of customer service and no fix for ignoring the cancellation.
Reviewer
0 helpful votes
Bought wood wicks that were supposed to be .5 width but were .375 but the packaging was correct. Figured an honest mistake. Reached out, no response. Order #708787
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I ordered the wrong wood-wicks, and so I tried to cancel them right away and ordered the correct ones. They denied my cancellation and now I have to pay for return shipping for a store credit. I’ll never buy from here again.
Reviewer
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One of my wick orders was short. Makesy sent me a new full order promptly!👍🏼👍🏼
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customer service was great when I ordered the wrong product. However, the other order I had didnt do that well with my Doterra oils. I used 3 whole bottles of Doterra to 75% of the cocofuse Base. I dont smell anything. I thought this product was expensive for a reason. Am I doing it wrong. can I get a refund. I bought alot.
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0 helpful votes
Makesy is a wonderful company for many reasons. The products are great quality. The customer service is wonderful. Cindi Cohen is amazing!!
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I love the scents and purchase came quickly. Just created some Christmas candles.. haven’t lit them yet so can’t tell if the scent will be strong enough!
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These are in the list of most beautiful vessels i’ve seen honestly, I’m going to do my wick testing next and I’m so excited. I must also talk about the delivery time, super quick and i’m in whole different country took only 7 days… I will be back for sure thank you DV
Reviewer
0 helpful votes
I received my order of 2 cases of candles vessels a week late. Both boxes were full of broken and damaged vessels. Although this was likely a delivery party issue, my emails, messages and attempts to contact Makesy customer service went unanswered. Very poor customer service. Still waiting to hear back how to pursue a refund or product replacement.
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0 helpful votes
Terrible packaging---wax was crumbling everywhere!! Very disappointed.
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They offer a sample kit of 10 fragrance oils for an affordable price. Eventhough I didn't know what any of the scents smell like before purchasing, when I received them they smelled amazing.
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Products are high quality and amazing customer service ans guiding tools
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Great website and descriptions for scents are exactly what I received! Shipping was quick and everything was secure when it arrived
Reviewer
0 helpful votes
The perfume kit is not worth the money. Everything is little. It’s not enough to do a perfume party. It does not come with a scale false advertisement. For the cost instruction should be included I should not have to have digital instructions only. It also only comes with one perfume bottle.
Reviewer
0 helpful votes
The website was easy to navigate, and the fragrance oils for the 10 pack smelt amazing after they were delivered, which delivery was very fast! I ordered on a Saturday and got them on a Tuesday. I can’t wait to mix and match the smells! Also, I appreciate the testing sticks and the magnetic casing for the oils.
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