Linda
Reviewer
0 helpful votes
Tissue Paper Tassels
I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!
