L
Lisa
Reviewer
0 helpful votes
Wonderful customer service!!
Easy setup, wonderful customer service, easy for my dad to use, great price!! I would definitely recommend to anyone needing help for their loved ones.
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Reviews
G
George
Reviewer
0 helpful votes
I talked to Larry think that's what he…
I talked to Larry think that's what he said his name was. He was very helpful New what he was doing fix my problem in no time. They are all nice that I talked to. Highly recommended
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TS
Thomas Smith
Reviewer
0 helpful votes
Process of obtaining was easy with…
Process of obtaining was easy with insurance and Life Station working cooperatively together. Set up was easy peasy. If any concerns is my wife's thinking she is going to accidently hitting the life alert button on watch. I keep telling her it would be ok that all she needs to do is hit X and say test.
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BC
Bubbie Carrillo
Reviewer
0 helpful votes
The system was just OK
The system was just OK. To get it loud enough for my mother to hear, it was distorted and garbled. I could understand it but not my elderly mother. My main complaint is that lifestation holds your money for 3 additional months and we still had to call to remind them that they owed us a refund. Not to happy with them and I DO NOT RECOMMEND! I thought the holding of our refund was absurd and totally unnecessary not to mention we still had to call them to remind them that they owed us $109
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E
Ean
Reviewer
0 helpful votes
The procedure of ordering was smooth…
The procedure of ordering was smooth and all my inquiries were answered.
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Vickie Brewer
Reviewer
0 helpful votes
The staff have been above and beyond…
The staff have been above and beyond helpful. I'm 70 and can't see small writing. They gave clear instructions, and waited while I wobbled across the room to find a working outlet. I am very pleased with this company!
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Mary Ellen Hollins
Reviewer
0 helpful votes
Life Station is a great company to work…
Life Station is a great company to work with. I have their watch and I am comforted with the fact that it tracks my location should I need help.
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CR
Christina Rivera
Reviewer
0 helpful votes
Upgraded unexpected 🙏✨✨😘
I ordered 1 for myself and and there was 2different units send. The delivery seemed to be in a huge rush and did not even hand delivered.*****Update***** Had a wonderful surprise and I was delivered an New and improved one. Was unexpected but humbly grateful for all the amazing support. Will most definitely recommend to all I know for next time. Definitely will keep on stand by. Thank you so much.
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RK
Robert K.
Reviewer
0 helpful votes
FAULTY HEART RATE FEATURE
After almost a year with my LifeAlert wristwatch device, I've been both satisfied and discouraged. Satisfied with everything except the heart rate feature: it does not register correctly about 3 out of 5 times. My cardiologist team insists that I keep my heart rate below 110, even while I exercise. Never been a problem. But the LifeAlert watch will indicate a rate over 140 while my doctor is using his professional equipment which indicates it to be around 82. I contacted LifeStation’s friendly phone staff over a dozen times about the problem before they agreed to exchange it. Except the replacement has the same problem. Wish I could post the several photos of the watch next to my doctor's device, with the watch (for example) showing a pulse of 134 and the professional equipment indicating my pulse is actually 91. Another example shows the watch with a pulse of 40 and the doctor's device showing 80. My return watch included a printout of these photos. My LifeStation contract is up soon and I've been looking at other options, as daily accurate heart rates are a major factor in my health.
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Barbara Starling
Reviewer
0 helpful votes
Frankie was totally helpful
Frankie was totally helpful. Answered all my questions and gave me all the options. We had a great conversation about his grandmother and her use of the device. GiVe Frankie a raise. Have not received my device yet, but am anxiously waiting for it.
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Vickie Wiltsey
Reviewer
0 helpful votes
Great service
Rashad was very helpful. Helped me set my watch up quickly. Answered all my questions. Very pleasant person to talk to.
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Sarah Halloran
Reviewer
0 helpful votes
Aside from the cost it was very safe…
Aside from the high cost it was very safe and reliable.
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SC
Shirley Cox
Reviewer
0 helpful votes
They r a great company and really are…
They r a great company and really are there for you
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Dawn W
Reviewer
0 helpful votes
The Top Company for Reviews
I had the best experience with a male that I can’t remember his name. I feel so bad. My caseworker started the conversation (Hannah) and then I (Dawn) came on. He made me feel so comfortable, just like we were friends! I had a good time while learning about the alert necklace. This has to be one of my top companies, if not the top!
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