Nicolas Barbosa
Reviewer
0 helpful votes
I’m very disappointed with the…
I’m very disappointed with the experience so far. I had my lab work done almost a month ago, and my results are still not available. It honestly feels like the process is so slow that another monthly membership charge comes through before you even get to speak with a doctor or start any actual treatment. I can’t say whether that’s intentional, but that’s certainly how it feels as a customer. If you’re paying for a membership, you should expect timely lab results and access to care—not weeks of waiting with no clear answers.


