M
Michael
Reviewer
0 helpful votes
Awesome... Knowledgeable, Professional, Polite AAA+++
Very Experienced, Obviously ... Knowledgeable, Professional, Polite ... Had Great interview
Report a concern
Reviews
C
customer
Reviewer
0 helpful votes
Smooth and easy experience!
Had a good experience called when they said and the call went well highly recommend!
Report a concern
J
Justin
Reviewer
0 helpful votes
Sean Lowe is a well informed doctor…
Sean Lowe is a well informed doctor that care about his patients. Highly recommend 10/10
Report a concern
C
customer
Reviewer
0 helpful votes
Been over 3 weeks and I still have not…
Been over 3 weeks and I still have not received a follow up email or my certification after being approved by doctor... Even though I was told it would only take 24 hrs....
Report a concern
AB
Amanda B
Reviewer
0 helpful votes
I’m giving one star so I can leave a…
I’m giving one star so I can leave a review. 0/10 wouldn’t recommend this site. I gave all of my “required” information, and paid my fee. I show up for my appointment only for the doctor to send a message saying he was no longer licensed in my state and couldn’t help me and booted me out of the video. I then received a text from Leafyrx saying I missed my appointment, I reached out to them letting them know, they said no worries they would make sure I got a different provider, I rescheduled, got the same provider and the same message and was booted out of the appointment. I filed a complaint with the company who assured me the next day that they would have a licensed provider and I wouldn’t have anymore issues. The next day, the doctor didn’t show up at all… I sat in the waiting room for 40 mins. I again received a message from the company asking if I would like to reschedule my missed appointment. At this point I requested a refund. I’m still waiting on my refund but even if I do get my money back I had to provide them with my personal information which I can’t get back.
Report a concern
J
JEFF
Reviewer
0 helpful votes
TERIIBLE CUSTOMER SERVICE
been trying to get answer to update my medical form with corrected address since I have moved recently and update date. I missed the 30 day window. I have called multiple times and sent multiple emails. The only time I get a response is when I leave a poor review. Even then I get a call telling management is having to review. I have no issue paying the fee again. I tried calling today and now they have flagged my number to straight to voice mail. If you are expecting any kind of customer service after the fact choose another company. TERRIBLE CUSTOMER SERVICE
Report a concern
Jeff Linder
Reviewer
0 helpful votes
Lack of follow up and not answering…
Lack of follow up and not answering questions once they get your money. Do not use them if you need any kind of customer service.
Report a concern
C
customer
Reviewer
0 helpful votes
Way over priced and had to make 4…
Way over priced and had to make 4 appointments to finally get a call from a doctor! I will not nor will I ever refer someone to these rip off artists!
Report a concern
P
Patrick
Reviewer
0 helpful votes
Extremely helpful staff
They are extremely helpful. The communication was outstanding and walked me right through the process.
Report a concern
C
customer
Reviewer
0 helpful votes
ND
Nicholas Davies
Reviewer
0 helpful votes
Customer service is useless
Customer service is useless. Probably the worst customer service I have ever had. For 2 years in a row the Doctor submitted me as a new patient not a recert. Tried calling the Doctor, his number goes to voicemail which is full. As a result the state can't renew. It is impossible to speak to anyone at leafydoc. Countless emails speaking on line to their customer service chat has proven useless. After numerous attempts to correct the problem they called. The rep claimed she couldn't hear me and just repeated information I already had. I had no ability to speak other than to answer the phone and provide my name. They will additionally schedule yearly appointments without permission. DO NOT USE THIS COMPANY they are awful.
Report a concern
JM
Jerome Mcgee
Reviewer
0 helpful votes
DS
Dave S.
Reviewer
0 helpful votes
Great service all around!
It was fast, easy, and the doctor was very personable and listened VERY well! I couldn't be happier!
Report a concern
C
customer
Reviewer
0 helpful votes
Very helpful and took the time to cater…
Very helpful and took the time to cater to my needs
Report a concern
C
customer
Reviewer
0 helpful votes
AE
Ambassador Elite
Reviewer
0 helpful votes
Ignorant (TX laws), Stagnant, Incompetent
I recently received a prescription recommendation, it was for edible cannabis. Texas authorized med cannabis vapes, 4 days later. There is no option to request a prescription recommendation update, when new laws are enacted. Once I finally connected with LeafyDOC, they stated they would update the request and ask the doctor to update the script to Vapes usage. They updated my request to "patient prefers Vape usage"(or something to this effect). However, the doctor did not check the proper box to authorize me for vapes. Dispensaries are not allow to sell me vaporized devices. So, I have now conclude that LeafyDOC as an organization is; 1) Ignorant of current events in cannabis laws. 2) Stagnant in training employees (to include Doctors). 3) Incompetent in fulfilling reasonable requests by paying patients.
Report a concern
CD
Carolyn Deaner
Reviewer
0 helpful votes
Great place to learn about weed
Great place to learn about weed. Would have given 5 stars but there are still strains that i want to learn about that you don't recognize.
Report a concern
C
customer
Reviewer
0 helpful votes
JJ
Jordan Jackson
Reviewer
0 helpful votes
My doctor was very informative and help…
My doctor was very informative and help me through the whole process. When I had questions after the appointment the doctor even followed up and returned my message to help guide me.
Report a concern
C
Charles
Reviewer
0 helpful votes
5/5 Great service
I’ve been with them for a year going onto my second year. They are quick and thorough and decent pricing compared to other programs and greatly appreciate them and all of their help! 5/5 I would definitely recommend!
Report a concern
Page 1 of 3