M
Marie
Reviewer
0 helpful votes
Quality product, prompt delivery
Good website, prompt delivery, quality product! Very satisfied with my purchase.
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Reviews
JT
James Thorsen
Reviewer
0 helpful votes
I ordered the wrong faucet and had to…
I ordered the wrong faucet and had to return. Kingston Customer Service helped me get the right one and fast. Everything was straightened out in short order.
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JO
John Odum
Reviewer
0 helpful votes
The faucet was shipped quickly and well…
The faucet was shipped quickly and well packed. The nickel finish was good qulity.
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R
Richard
Reviewer
0 helpful votes
S
SDsara
Reviewer
0 helpful votes
Built to last. facet was installed in my laundry…
This facet was installed in my laundry room. This is a very good quality product which met my need for an 8 inch deck which was very hard to find. The interior fittings are solid brass - built to last. Easy installation all necessary parts provided with detailed instructions for installation.
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MW
Mark Wilson
Reviewer
0 helpful votes
Problems rectified quickly by customer service
An issue developed with missing parts. I was very pleased with the prompt customer service & would not hesitate to purchase Kingston Brass products again. Thank you !! ( I have been a licensed Master Plumber for over 40 years) I especially want to single out both Cathe Thompson and Javier Lopez in your Customer Service Department for their handling of my issue.
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EC
EDDIE CONTRERAS
Reviewer
0 helpful votes
Items were delivered within 4 days and…
Items were delivered within 4 days and priceing was resonable
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P
Paul
Reviewer
0 helpful votes
CH
Carol Hallowell
Reviewer
0 helpful votes
I ordered a clawfoot bathtub and…
I ordered a clawfoot bathtub and Associated Plumbing. My order arrived by Freight in just a few days. I opened the box and checked it all out, and the tub arrived in perfect shape. It is beautiful! I would recommend ordering from this company again.
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G
Guy
Reviewer
0 helpful votes
V
Vickie
Reviewer
0 helpful votes
At first it took a little time to get a…
At first it took a little time to get a return label, but after it was smooth sailing !
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SB
Scott Bozzi
Reviewer
0 helpful votes
Product was delivered seamlessly
Product was delivered seamlessly. Just had the plumber install it today. I love it! Great quality! Built to perfection!!
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U
UNKOWN
Reviewer
0 helpful votes
REVIEW REGARDING MY ORDER
The product quality is very good and meets our expectation however we faced a difficulty in communicating the sales person handling our account as they seem unresponsive and takes long to respond considering the time difference between US and UAE. Nevertheless, we would like to emphasize that this will be a continuous order, as we use this product in our equipment. We are hoping to receive a better assistance and prompt response with our future order.
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J
James
Reviewer
0 helpful votes
I wish I could remember my rep’s name…
I wish I could remember my rep’s name but she found everything I needed, put together substitutions that still match the aesthetic I was going for, and got me a discount on top of my usual contractor rate.
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RT
Rachael Trahan
Reviewer
0 helpful votes
This fixture is absolutely stunning
This fixture is absolutely stunning! It is solid and made to last!
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W
William
Reviewer
0 helpful votes
I ordered the incorrect items
I ordered the incorrect items, your return and reorder process was quick and efficient. Thanks for working with me on my mistake.
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LP
Lisa P.
Reviewer
0 helpful votes
E
Emerson
Reviewer
0 helpful votes
Very high quality
I was looking for something that was unique and better quality than what you could find at the big box stores. Definitely delivered on both.
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JV
Joseph Vricella
Reviewer
0 helpful votes
Immediate fullfillment of order and…
Immediate fullfillment of order and quick shipping. Product, when received, was as advertised.
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S
Sharon
Reviewer
0 helpful votes
ROSALYN HAS BEEN VERY NICE IN HELPING…
ROSALYN HAS BEEN VERY NICE IN HELPING ME TO TRY TO GET NE A RETURN ON A KINGSTON VALVE THAT WAS SHIPPED IN THE WRONG BOX, I STILL HAVEN'T FOTEN THE ISSUE SETTLED YET, BUT SHE HAS BEEN VERY COOPERATIVE.
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