C
customer
Reviewer
0 helpful votes
Good experience purchasing items for…
Good experience purchasing items for bike build. Had to send something back and they made it easy.
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RR
Ray Rickstrew
Reviewer
0 helpful votes
Great source for all your biking needs…
I have been ordering parts from Jenson for years. They have great sales and reasonably priced gear. They are my go to for parts. I’ve tried to support my lbs, but 90% of the time they don’t have what I need for my son’s bike. Jenson always does.
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A-
Alan --
Reviewer
0 helpful votes
Great - with one caveat
Quick shipping, fair price - just watch out for the “insured shipping” scam. That’s embarrassing for a company with their reputation.
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EM
Edwin Martinez
Reviewer
0 helpful votes
Excellent service and quick delivery
Excellent service and quick delivery, that’s very important to us.
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HJ
Henry Jefferson
Reviewer
0 helpful votes
The prices were great and all my parts…
The prices were great and all my parts came in a timely order
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Jay Kim
Reviewer
0 helpful votes
Glad I found Jenson USA
Glad I found Jenson USA! Authorized dealer for many popular outdoor brands such as Snow Peak, Patagonia, Jetboil and many others. Purchases are always smooth with fast shipping! A+
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IC
Ilia Chekanov
Reviewer
0 helpful votes
Luis Ramirez
Reviewer
0 helpful votes
Top Tier
Great experience from the time the call was answered from Jeff - he was very patient and answered all my questions to make this purchase so EASY! Highly Recommend. Excited to receive the bike and rip up the Trails!!
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KK
Kevin K
Reviewer
0 helpful votes
R
RRRRED
Reviewer
0 helpful votes
Find what you need.
From searching, to purchasing to arrival, everything went flawlessly well.
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WP
Wade Phillips
Reviewer
0 helpful votes
Price is competitive but…
Price is competitive but communication lacks. E-mails are sloooo
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TC
Tyler Cathers
Reviewer
0 helpful votes
BO
Benito Olvera
Reviewer
0 helpful votes
I ordered a size M and it was very…
I ordered a size M and it was very small; I wanted to order an L but wasn't allowed to. I had to return the M, yet they still charged me eight dollars.
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CB
Cristian Bedoya
Reviewer
0 helpful votes
Pamela
Reviewer
0 helpful votes
The bag is great & the delivery was…
The bag is great & the delivery was smooth as always! Thank you
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K
Kent
Reviewer
0 helpful votes
Your pricing is great
Your pricing is great. The customer service reps are really knowledgeable and answered all my questions. Now I’ve got a sick bike to ride off into retirement!
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SD
Sam D
Reviewer
0 helpful votes
The service is great
The service is great, everything is on time, the only problem I have is the shipping but everything else is great.
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D
Duniesky
Reviewer
0 helpful votes
"Top-notch customer service!"
"Top-notch customer service!" "Hands down the best customer service! My original order didn't show up, so I reached out to them. They immediately sent a replacement, which arrived in just 2 days right alongside the original package. I contacted them again to let them know, and they quickly sent me a return label. Super happy customer
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JS
James Sherman
Reviewer
0 helpful votes
First purchase and couldn't be more pleased!
Great price, knowledgeable CS representative, and prompt shipping!
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JL
Jason Lanktree
Reviewer
0 helpful votes
Ryan and Jeff were both great in…
Ryan and Jeff were both great in handling my order needs over the phone. Jeff was amazing with his follow up keeping me updated. I have had nothing but great experiences with my many orders from Jenson!!
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