Damien O&Dowd
Reviewer
0 helpful votes
Like others here I was charged $1 for a…
Like others here I was charged $1 for a small PDF updated that I needed, not knowing that I was subscribing to $39 / month for a service I never used.
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Reviews
IP
Ian P
Reviewer
0 helpful votes
It's almost a scam
It's almost a scam. Positioned as a trusted contractor to major brands they offer limited real insight and there is no warning that you are effectively signing up for a perpetual auto-renewal subscription. When you try to cancel the subscription, you are blocked online and the email address is unsupported.
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Zaitoona Naimova
Reviewer
0 helpful votes
Non-authorized subsequent full subscription.
I used Howly service once, and of course made one-time payment. But a week later, I was charged 45usd without authorizing the subsequent full subscription from my side. I contacted immidiately the Howly suport team, instead they offer me partial refund.
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Amena Jabali
Reviewer
0 helpful votes
I had a very positive experience
I had a very positive experience with the assistance I received while canceling my subscription on Howly. The support agent was quick to respond, efficient, and made the whole process smooth and stress-free. I really appreciated the fast communication and clear guidance throughout. Overall, excellent service.
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MD
Mr Dennis Jennings
Reviewer
0 helpful votes
Very patient / Well Done
Very patient with a confused picture and slowly and carefully sorted it out. Well done and much appreciated.
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Olivier MICHEL
Reviewer
0 helpful votes
They solved rapidly my problem
They solved rapidly my problem. It was very very cheap
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HS
Huriye Schmidt
Reviewer
0 helpful votes
S
Schreven
Reviewer
0 helpful votes
Misleading information
I wanted to use Howly only one time for combining different PDF files. The information on the Howly site is clearly misleading. I paid 0.95 euro and without agreeing l was locked in a costly subscription. Finally I managed to cancel this but without a correct reaction from Howly or compensation for months of payment. This aggressive marketing is not what you expect from a company like Howly.
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А
Андрій
Reviewer
0 helpful votes
don't appreciate when some service…
don't appreciate when some service shows up in google as "free" and then forces you to choose a plan at the last step of this "free" service, in my case before downloading a converted file
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BV
Bruno Valanzuolo
Reviewer
0 helpful votes
I am very satisfied with the service I received.
Quick and easy access to the service. I was assisted by Elia C.. He was very professional, extremely kind and showed endless patience in helping me for several hours. I am very satisfied with the service I received.
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vanya yangol
Reviewer
0 helpful votes
Thank you for your support and quick…
Thank you for your support and quick response. I really appreciate that you handled my request professionally and processed the refund without any issues. The service was helpful, and your assistance made the experience much better. Thanks again!
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A
Ayomipo
Reviewer
0 helpful votes
Prompt and supportive service
I Had a prompt response from the operator, she was patient and supportive all the way.
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WS
WILLIAM STRZODA
Reviewer
0 helpful votes
Why didn't Howly answer my question or…
Why didn't Howly answer my question or solve my problem?
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Eduardo César
Reviewer
0 helpful votes
I have a problem with a no refund…
I have a problem with a no refund booking (double booking by mistake) and it seemed desperate. It was a hostel in Paris and even though it was an honest mistake, they were playing hard to get. Howly's chat assistence helped me solve it, step by step, and I got a refund! :) I can only recommend this
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MS
Marion Shennan
Reviewer
0 helpful votes
She was very patient and helped a great…
She was very patient and helped a great deal especially as I am not very good with computers.
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Pauline Somerville
Reviewer
0 helpful votes
howly.com gave me advise on how to…
howly.com gave me advise on how to contact my phone company quickly and I was able to verify that a scammer was trying to get our bank details. thank you Howly!
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LG
Linda Grover
Reviewer
0 helpful votes
Although could not help me directly
Although could not help me directly, were a help in trying other ways.
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H
Helen
Reviewer
0 helpful votes
Sofia V
Sofia V. was extremely helpful in finding a solution to my not receiving clickable link emails. Very polite and very knowledgeable. Easily understandable and patient.
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FK
Frank King
Reviewer
0 helpful votes
Resignation
Well it was 'great' until I was called to a minor emergency and I had to abandon the call. My apologies. I asked to terminate my subscription and thus was indeed terminated so all was well by me.
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Rolf Alex
Reviewer
0 helpful votes
Excellent advices for the configuration of my NAS (Network Attached Storage).
Excellent advice for the configuration of my NAS (Network Attached Storage).
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