SL
Steven Lesk
Reviewer
0 helpful votes
Reviews
JO
Jeff Oliverie
Reviewer
0 helpful votes
CP
Catherine Pappas
Reviewer
0 helpful votes
I have emailed you several times on the…
I have emailed you several times on the basis of trying to return the nonlethal gun. I’ve tried and tried and tried. I’m getting no response and I feel that this was a big scam based on your customer. Service sucks.
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CB
Chris Burke
Reviewer
0 helpful votes
Very compact very easy to use only had…
Very compact very easy to use only had to use it in training sessions, but works well
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JR
J R
Reviewer
0 helpful votes
I love it
I love it! The non lethal weapon looks and feels of good quality. Just the right size for me! I will practice this wknd. My mailing drop off was, though not your fault, a horrible experience, I've not seen this ever happen before. The mailperson left my pkg right next to the road, since he couldn't fit in my mail box! Luckily I was leaving for work right after he left and spotted it. Thank you Joy Robison
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W
Wilebo
Reviewer
0 helpful votes
Compact NON-LETHAL Defense
In many city states you can and will be prosecuted for protecting yourself. Hero2020 offers a NON-LETHAL defense alternative. Compact and easy to use. Self contained Nitrogen instead of CO2 cartridge. No risks leaking or loosing gas. Temperature does not impact function. The rounds impact nicely, stun, while dispersing police grade pava-gel. Index finger along the barrel and point the light. Pull the trigger with the middle and ring finger. Making it easy even for novice. They offer AIIRO pava-gel dispersal device. Hand held easy to use. Comes with a siren. Better than canned pepper spray. Gel spreads, impacts hard, and stays. Fits in the pocket or purse. Hero provides good support and training. A good investment.
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MH
Mike Hayashi
Reviewer
0 helpful votes
HERO2020 & AiiRO Rock in 2026!
As usual, the HERO2020 & AiiRO were shipped out promptly and they are both still two of the best choices for anyone to own as a powerful, Non-Lethal Self Protection Device. I always recommend these products to the Women I train at U.S. Companies & Colleges. Thank you & Stay safe, Mike Hayashi, Owner TakeControl@UENIWeb,com
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BS
Barry Shepard
Reviewer
0 helpful votes
CL
Chris Lisak
Reviewer
0 helpful votes
The company stands firmly behind its…
The company stands firmly behind its product, handling a quality issue swiftly and with professionalism.
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JA
jose arellano
Reviewer
0 helpful votes
AM
Ardeena Morgan
Reviewer
0 helpful votes
S
Scott
Reviewer
0 helpful votes
I can not get them to answer me…I’m
I can not get them to answer me…I’m Trying to return the Hero Pellet gun which just arrived..I was given one by a friend..they haven’t resounded to my request to return it after several attempts both on line and in the phone. I received a note from them after posting this review that they sent it yesterday and to check my e mail and spam folder ..still no response..
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KS
Kent Senef
Reviewer
0 helpful votes
HH
Hank Halbach
Reviewer
0 helpful votes
Great how-to videos and advice on using…
Great how-to videos and advice on using the Aiiro non-lethal spray. My wife really appreciates the non-lethal yet effective deterrence factor she can carry on her person. I feel much better when she travels about town now as well.
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RM
rance massey
Reviewer
0 helpful votes
Great product. Highly recommend to anyone looking for a non-lethal defense option.
I am very happy with the HERO that my husband gave me for Christmas. I give this one a 5 star. It is light weight, easy to handle and perfect for non-lethal self defense, especially for women. I ordered the soft holster and am happy with it overall, however the clip is difficult to use. I was hoping to attach it to my waist band, but the clip is to tight to attach. More usable for a belt.
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MT
Michael Trigoboff
Reviewer
0 helpful votes
Great company with a great product
Great company with a great product. Nice people, easy to work with. I had originally screwed up my order, but they helped me straighten it all out. I am completely satisfied with my interactions with them and the product I received. My one criticism is that they have a phone number where you can leave a voice message, which they apparently never listen to or respond to. But they respond immediately and very helpfully to email. So don’t try to call them; that seems not to work.
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RH
Robert H.
Reviewer
0 helpful votes
I received very good service, the 2 times that I called for support.
I received very good service.
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DC
Dick Cockerill
Reviewer
0 helpful votes
Operation was a simple
Operation was simple. Response to questions was very quick. The fact that the irritant is confined to contact area was important to me and where it is to be used. (Church security)
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RO
Rosemaeve O'maolin
Reviewer
0 helpful votes
The products are great and the customer…
The products are great and the customer service is amazing.
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PM
Peter Marth
Reviewer
0 helpful votes
Easy ordering
Easy ordering. Shipping was okay. Fired practice rounds Sunday. Hope I never have to use the real things.
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