A
Ann
Reviewer
0 helpful votes
You sold my stuff and sent me a check
You sold my stuff and sent me a check! Thanks, Hears!
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Reviews
SD Denton
Reviewer
0 helpful votes
The ease of consigning my hearing aids…
The ease of consigning my hearing aids with Hears Hearing & Hearables. I bought my hearing aids at Costco, but they sold me ones that didn't work for my type of hearing loss. I kept going in for adjustments until my trial period was over and then they told me that was all they could do for me. I would recommend NOT going to Costco, but purchase through consignment.
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DB
David Boyd
Reviewer
0 helpful votes
I had a hearing aid I wanted to sell
I had a hearing aid I wanted to sell. I contacted the folks at Hears Hearing & Hearables and they were most welcoming and interested in selling the hearing aid on consignment. They gave me an honest appraisal and were able to sell it. I was promptly paid a fair price. I am glad that they were able to help someone to hear better. I recommend them. Thanks!
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JT
Joseph Teets
Reviewer
0 helpful votes
Battery replacement for Signia ear piece
Placed an order via google HHH web site to get a new battery in one Signia hearing aide, Turn around time regular USPS mail 1.5 weeks, communicated via e-mail works well even added a new cuff. Very professional job. Looks like new same S/N. I will use this battery replacement service again when needed.Regarsds, Mike Teets
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Deaf Bella
Reviewer
0 helpful votes
The front desk nervous lady was not friendly…
The front desk nervous lady was not friendly at all. No friendly greetings! When I first entered and first thing she said to me “just a minute!” I thought huh???? And Kim treated me like I am wrong. So is that how U treat ur customers, that customers are wrong? Another thing Kim treated my husband as a 2 year child that he needs to “SHARE” candies. Again is that how U treat ur customers? I don’t think that is even funny at all. I remember that Kim used to be funny. What did we do wrong to deserve that???😢
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RH
Regina Howe-Smith
Reviewer
0 helpful votes
Never received the order
Never received the order . I am currently checking with USPS but sadly did not get much help from your company. I even paid extra for priority shipping.
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DS
Daniel Sundell
Reviewer
0 helpful votes
They repaired one of my hearing aids…
They repaired one of my hearing aids that had static quickly and cost effectively.
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KW
Ken Wandel
Reviewer
0 helpful votes
Fantastic personal service
Fantastic personal service. Fast response. Good products and great pricing
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MB
Michael Bader
Reviewer
0 helpful votes
C
customer
Reviewer
0 helpful votes
Handled all aspects of customer…
Handled all aspects of customer relationship with expedicious care
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RB
Ronda Bybee
Reviewer
0 helpful votes
absolutely wonderful group of unknown…
absolutely wonderful group of unknown people I have ever worked with from the beginning of the process to the very end. I could tell they were happy for me that the heating aids were sold! That the company takes so little commission for all that they do is pretty iimpressive! (cleaning the aides, sanitizing, photographing and Writing AD Copy)
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EK
Elizabeth Keon
Reviewer
0 helpful votes
Incredible response time and customer…
Incredible response time and customer service. So helpful in getting a hearing aid charge sent overnight to my mother in Florida. What a lifesaver!
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TT
Thomas Thielke
Reviewer
0 helpful votes
SB
Steve Barr
Reviewer
0 helpful votes
Product is great
Product is great. I received a 10 % of promo code that didn’t. Just. Heads up.
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WB
William Barnes
Reviewer
0 helpful votes
This is a refollow up to a previous…
This is a follow up to a previous rating. I had a great deal of trouble making my order therefore i gave a low rating. Hears staff contacted me to see if they could help me out. They did help and followed up several times. I received the charger and everything is good. Extra thanks. Please remove my previous rating.
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T
Tom
Reviewer
0 helpful votes
JH
Joan Hight
Reviewer
0 helpful votes
You got my product here in 7 days…
You got my product here in 7 days inspite of snow.
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GP
Geoffrey Peters
Reviewer
0 helpful votes
Wrong product sent
Wrong product sent. Followed return instructions but UPS couldn’t deliver because no one was there.
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ducketsyahoo.com
Reviewer
0 helpful votes
Return Policy
It was my first time ordering from their site and it was unclear which charger would work for my hearing aids. I ordered the one that I thought would work based on the information given. Again, I had never bought a replacement charger before, so I could only go with the information given on their site. The charger did not fit my hearing aids, so I reached out to their customer service about returning it. It cost me $45 to return a product that I could not and did not use. $20 on shipping both ways and $25 on restocking and credit card fees. None of this was explained to me ahead of time by their site, unless I expressly clicked on and read their return policy, or their customer service rep after I reached out to them. I could have exchanged it for the correct one, but would have been charged extra fees because of my error on the original order AND still have to pay to return the original charger. The entire process was confusing and frustrating.
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MA
Marvin Archuleta
Reviewer
0 helpful votes
With the snow storm cold weather all…
With the snow storm cold weather all things considered your quick response and keeping me informed is very excellent I received it in a secure and timely manner Thank You very much it w I response great, my mother will be happy with the pocket ta k ker
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