JR
JOSEPH RUVALCABA
Reviewer
0 helpful votes
Reviews
HE
HUMBERTO ESTAY SEPULVEDA
Reviewer
0 helpful votes
The person I spoke about my insurance…
The person I spoke about my insurance was very helpful and undestanding.
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CW
Cindy Willyard
Reviewer
0 helpful votes
My customer service representative
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the website and changed the address for us. She had an extremely friendly disposition and a gung ho attitude. Aliesha was very concise and precise in her information and while I originally passed up on leaving a review I felt compelled to let you know that she took care of us quickly and fulfilled all our needs. She makes the difference in customer service. She is ready, willing and most certainly more than able. Cheers, Peter
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SS
STEPHEN SHECORA
Reviewer
0 helpful votes
Customer service
Customer service, he was understanding,knew what I was trying to explain. Knowledgeable about the insurance I needed. One thing I HATE,,, is just about every custom service expert, LAUGHING, does not know ANYTHING about the product and whom they are supposed to transfer me to or number / site, ANYTHING,
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PC
Peter Collins
Reviewer
0 helpful votes
Emily and Lisa were very helpful and…
Emily and Lisa were very helpful and nice. I also called 2 other numbers an d spoke to KIrsten who very abrupt and Bixby who was horrible.
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LP
LEVI PETERSON
Reviewer
0 helpful votes
FR
FRANK REISEN
Reviewer
0 helpful votes
it was great working with Weston at…
it was great working with Weston at Heacock Classic very friendly and good to talk with understood everything Clear He Described everything very well!
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MS
MICHAEL SHREVE
Reviewer
0 helpful votes
Angela was absolutely the best in our…
Angela was absolutely the best in our initial conversation regarding my loss! Great customer service explaining what to expect in the claims process.
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GS
GERALD SAUK
Reviewer
0 helpful votes
KA
KERRY AURIT
Reviewer
0 helpful votes
NE
NORMAN ERICKSON
Reviewer
0 helpful votes
TL
THEODORE LAMBIRIS
Reviewer
0 helpful votes
It was Ashli for her outgoing personality.
It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of Ashli. As a 38 YO US Army veteran as age 86, she would be in my HQ Personnel Section years gone by ! GOD Bless the Heacock Staff.
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TG
TROY GAMUEDA
Reviewer
0 helpful votes
Best agent I’ve had ever!!
Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
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LT
LINDA TONEY
Reviewer
0 helpful votes
The Agent was extremely knowledgeable…
The Agent was extremely knowledgeable and friendly. That always makes it easier on a customer upon not knowing all the information.
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GM
GABRIAL MENDES
Reviewer
0 helpful votes
I had such a smooth and wonderful very…
I had such a smooth and wonderful very helpful I couldn’t be happier. Thank you
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LH
Lou Hegler, HEGLER'S GARAGE
Reviewer
0 helpful votes
Cancelled me without notice!!
Cancelled me without notice!!! After 30 years of NO claims!!!! Bad!!!
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KR
KELLY ROBERTS
Reviewer
0 helpful votes
GG
GUISEPPI GRASSI
Reviewer
0 helpful votes
Ok service.
Great on the phone service but a little slow getting my cards emailed to me.
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DH
DAVID HARRIS
Reviewer
0 helpful votes
Easy to get hold of person I need to…
Easy to get hold of person I need to talk to and he was professional and understanding what I needed
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VM
VERNON MILES
Reviewer
0 helpful votes
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