AE
ANDRE ELIAZAR
Reviewer
0 helpful votes
Customer service was amazing room…
Customer service was amazing room amazing and clean
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Reviews
SH
SHATOYA HOUSE WRIGHT
Reviewer
0 helpful votes
S
SHAY
Reviewer
0 helpful votes
Not clear on water park tickets
Wasn't very clear on the water park tickets. Says we get 2 adult tickets...is that for just 1 day, our entire stay, do we need to schedule ahead to use them? How do we purchase additional tickets for our children?
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Jamie Groves
Reviewer
0 helpful votes
Just lies from the start. Bugs hustles and lies
They promised us this hotel with tickets for the water park. We were put in another hotel that was so nasty my kids refused to shower. The big issue was that it has been recoated a few times and its peeling. The ants and centipedes never stopped coming in at the front door. Maintenance brought me a can of roach spray to help the problem. WTF! The parking lot in front of my door was covered in slime from the mountain moisture seeping across the spaces. Our hour and a half visit took 6 hours and we finally had to stop them because my kids were starving. The food they offered was laking big time as well. Once we finished and asked about the Waterpark voucher they said that this green paper was all we needed. So when we got ready to drive back over to the hotel we where supposed to have been at from our nasty room at the River something the Waterpark acted like we needed something else. For the next hour I got the run around. However i met a few other families in there at the same time mad and for the exact same reason. One lady was even covered in bed bugs... then they sent a muscle head to talk to me. What a clown show...I could see they planned on burning me at that point so I was about to get loud. Luckily I held it together because when I looked behind me the sheriff was coming in for me... they called the cops. These liers omg and to think we really wanted to buy but we decided not to from just the hotel switch scam that was pulled. This thing is all a big scam. I have money not time... you've stolen my vacation time, thanks so much. You also gave me a non working 1-800 number. Message received, I'll look elsewhere i guess because Noone was interested in fixing the oops.
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LH
LINA HIRALDO
Reviewer
0 helpful votes
wonderful clean
Great wonderful clean. I’m so happy we enjoyed the vacation . Thanks your
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V
Vinod
Reviewer
0 helpful votes
C
Customer
Reviewer
0 helpful votes
The representative was very helpful …
The representative was very knowledgeable and personable. This was a smooth transaction and I hope we enjoy our vacation.
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EN
Edy Noel
Reviewer
0 helpful votes
Nikeia
Reviewer
0 helpful votes
SCAM SCAM SCAM DO NOT GET SUCKED IN
SCAM SCAM SCAM DO NOT GET SUCKED IN. THEY OFFERED ME TWO PLACES IN ORLANDO THEN CALLED BACK AND TOLD ME THAT POLICIES RECENTLY CHANGED YESTERDAY AND THAT THEY COULD NOT OFFER ME A ROOM IN ORLANDO AS THEY HAD JUST CHANGED IT FROM ONE ORLANDO RESORT TO ANOTHER. LITERALLY WITHIN 15 mins. FOR A TRIP I WAS TRYING TO ATTEND NEXT WEEKEND.
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LM
LUIS MONCADA
Reviewer
0 helpful votes
T
TANYA
Reviewer
0 helpful votes
I enjoyed GetawayDealz customer…
I enjoyed GetawayDealz customer service... And I enjoyed my stay at Westgate Resort... Clean & well staffed... Thank you.... We stayed two nights & the room was really nice.... makes staying in regular hotels hard after, vacationing in a resort 🤣🌻 My child's 19 Birthday was a success 🎉
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MR
MOISES RANGEL
Reviewer
0 helpful votes
TJ
TIFFANY JONES
Reviewer
0 helpful votes
CR
CURTIS ROBERTS
Reviewer
0 helpful votes
The agent was very knowledgeable
The agent was very knowledgeable, friendly and courteous
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AC
ALASHAI CLARK RICHO
Reviewer
0 helpful votes
Advertised One location
Advertised One location, but wanted to book for another location due to the location I picked the dates for being overbooked. I expressed my dissatisfaction with the false advertisement because I was able to select a location. Select the dates that I wanted. My money was with Drew and then told no that location is it available? We can send you here for more money.
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CR
CLAYTRIANNA ROBERSON
Reviewer
0 helpful votes
PT
PETERI THOMAS
Reviewer
0 helpful votes
M
Mo
Reviewer
0 helpful votes
WP
WENGEL PAULOS
Reviewer
0 helpful votes
KB
KRISTY BURK
Reviewer
0 helpful votes
My reservation gentlemen was very…
My reservation gentlemen was very patient and explained everything and made sure I did not have any answers after we spoke.
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