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Galileo Medical

4.072 reviews

DoctorService area

Reviews

DH

Danon Hassall

Reviewer

0 helpful votes

Aug 02, 2026

Why did I wait so long to move to an online provider?

I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.

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RF

Revital Fridman

Reviewer

0 helpful votes

Aug 02, 2026

Victoria

Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel

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C

customer

Reviewer

0 helpful votes

Aug 01, 2026

Though I had to wait some time it…

Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.

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AP

Anna P

Reviewer

0 helpful votes

Jul 30, 2026

Quick appointments

Quick appointments. Your care team listens to your issues. Explains things. Convenient.

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Alexis Brent

Reviewer

0 helpful votes

Jul 23, 2026

This medical provider is a scam

This medical provider is a scam. They will charge you even if you don’t receive or meet with a medical provider. Just for signing up and filling out a consultation request. Do not use them.

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Deborah Lewis

Reviewer

0 helpful votes

Jul 17, 2026

The Galileo Medical team is awesome!

The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕

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CR

customer Ricky Bradshaw

Reviewer

0 helpful votes

Jul 09, 2026

Very helpful to be able to see a doctor…

Very helpful to be able to see a doctor facetime, and not have to leave the comforts of home when you are sick. Everyone who I dealt with seemed genuinely concerned with my well-being.

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YC

Yi Chen

Reviewer

0 helpful votes

Jul 07, 2026

Bad coordination with Lab Corp

A nurse on the Galileo app said she made an appointment for me with a local Lab Corp office. When I showed up at the office, I was told there was no appointment and that I needed to call Galileo to straighten it out. And guess what? I don't even see a number to call.

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L

Loretta

Reviewer

0 helpful votes

Jul 06, 2026

The dr was kind

The dr was kind, patient & knowledgeable.

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C

customer

Reviewer

0 helpful votes

Jul 06, 2026

Best primary care

Super easy to use, easy to book, all staff is very helpful. Appointments are available quickly and have great appointment times.

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RK

Rakesh kumar

Reviewer

0 helpful votes

Jul 06, 2026

ease to connect and get medications…

ease to connect and get medications from Doctor

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OB

Olena Bondarchuk

Reviewer

0 helpful votes

Jul 04, 2026

Great and convenient care

I’ve had a great experience with Galileo. Appointments are available very quickly, which is incredibly convenient. The doctors take the time to listen carefully, ask thoughtful follow-up questions, and make sure all of my concerns are addressed. I also really appreciate that I can continue the conversation through the chat after my appointment if I have additional questions. The whole process is easy, professional, and very patient-friendly. Highly recommend!

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C

customer

Reviewer

0 helpful votes

Jul 03, 2026

Doctor was very thorough asked a lot of…

Doctor was very thorough asked a lot of health question and I did not have to wait forever to be seen I would highly recommend

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G

GM

Reviewer

0 helpful votes

Jul 02, 2026

I felt the doctor listened to me about

I felt the doctor listened to me about "my" diagnosis and then told me what she thought it was. She was correct. but still called in a prescription to alleviate my uncomfortable symptoms.

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R

Ryan

Reviewer

0 helpful votes

Jul 02, 2026

Awful provider

Awful provider. They constantly bill their claims wrong in an attempt to charge fees and copays that they shouldn't be charging based on the insurance coverage / policy that I have. Contacting them is a nightmare; they sometimes take days to respond and if you don't respond within a short window of time that they do, then you have to wait even longer to hear back again. Avoid this provider at all costs unless you want to throw away money for no reason.

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SD

Sharan Deep Kaur

Reviewer

0 helpful votes

Jul 01, 2026

Good experience

Good doctors and care team

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PS

Paul S

Reviewer

0 helpful votes

Jul 01, 2026

Great Dr

Great Dr. She listens and advises like a true professional!

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JS

John Scott

Reviewer

0 helpful votes

Jul 01, 2026

Great experience

Great experience. Great Dr.. Before today I didn't know much about Galileo Medical, but now I am a raving fan. Thank you !

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L

Laura

Reviewer

0 helpful votes

Jun 22, 2026

Issues with orders faxed to institutions

It was fine scheduling the appointment. The appointment was uneventful. The provider said she would order the scan. I am not a complex medical case, extremely simple request. Galileo cannot seem to get an order faces properly to either of 2 institutions. This has wasted my time following up, and I still don't have the scan scheduled. Their response time within the app is extremely slow. No website access at all.

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kiki a

Reviewer

0 helpful votes

Jun 21, 2026

Excellent

Excellent. Very helpful and professional

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