The sea salt works so good as I scrunch my hair I see the texture coming out the scent is amazing it smells good people have smelled me and thought I was wearing cologne but it is the perfect amount of cologne it’s not to strong it’s not to vague and the clay it helps locks everything into place and I can still run my fingers through without getting it stuck,But I spray a bit of sea salt on my hand to be able to get the clay it might be because it was left in my moms car for so long but it is still amazing
Excellent customer support! Bryan was extremely diligent and helpful in resolving a shipping issue. Followed up even without me having to reach out. Great people make great companies. Well done team Forte.
I had an order that was shipped with wrong items but then when I reached out the were quick to respond and send me the right items. Overall customer service was fantastic so if you have a problem they will solve fast and easy.
Outstanding Customer Service & the Best Molding Paste I've Used
I just wanted to give a huge thank you to the team at Forte Series for their outstanding customer service. When my order was delayed, I reached out through email to see what was going on. They responded very quickly and explained that the Molding Paste was temporarily out of stock. Instead of leaving me wondering, they gave me several options: swap it for another product, keep my order active until it was back in stock, or cancel for a full refund. They even included a one-time discount code as an apology for the inconvenience. I decided to wait, and they assured me my order would be prioritized once the product was back in stock. They absolutely kept their word. I didn't have to follow up or ask for updates—they emailed me as soon as my order was ready, provided my tracking information, and even included a complimentary product with my shipment. That level of communication and customer care is hard to find these days, and it really made a great impression. As for the Molding Paste itself, it's hands down the best hair product I've used. I've tried several other brands, but nothing compares. It gives my hair the exact look I'm going for, holds it in place all day without any issues, and performs consistently every time. It's become my go-to styling product, and I don't see myself switching anytime soon. Thank you again, Forte Series, for not only making an excellent product but also for standing behind your customers with exceptional service. You've definitely earned a loyal customer.
Although my original package was unfortunately never delivered, I had a wonderful experience with Forte Series' customer service team. As soon as I reached out, they responded promptly, were incredibly helpful, and immediately took care of the issue by sending me a replacement. I really appreciated how professional, honest, and supportive they were throughout the process. It's clear they genuinely care about their customers and stand behind their products. I haven't had the chance to try the product yet since I'm waiting for the replacement to arrive, but based on my experience with their customer service alone, I would absolutely order from Forte Series again. It's refreshing to support a company that truly values its customers.
I absolutely love the Forte Series and every product I’ve purchased from them has been worth every penny. Their customer service team is fantastic, responds quickly, and addresses issues that live up to this brands rising reputation. They have me as a lifelong customer
I've tried countless hair products over the years, but Forte is genuinely one of the best I've used. It gives a great hold without feeling heavy or sticky, and it washes out easily. The quality is excellent, and I have to mention the scent... it smells incredible! Definitely a product I'll be buying again. Highly recommended.
Excellent pomades that keeps my hair in place throughout the day without looking shiny or having a strong scent. Customer service is also top tier, special thanks to Bryan, one of the customer support agents who went above and beyond in helping me resolve an issue. I will continue to purchase from directly from Forte moving forward!
I had a package that was lost in transit, but the support team was so friendly and helpful! They were able to resolve my lost package issue and I received my order. I’m very satisfied with the products and would recommend them to my friends :)
-Great products. -Excellent customer service. Quick and personal replies. You feel the mindset behind this company: Dream big, work hard, be passionate, care for others, be the best version of yourself. Forte rocks 🫶🏼
My husband loves the thickening spray and styling cream too. His hair is thinning and this truly adds texture and keeps hair in place…no hair spray needed! Plus the scent of all the hair products smells really nice! Our 18 year old grandson uses the products as well!
My product was running late so I decided to reach out to their support team, not expecting much since majority of companies never reach back out. These folks however were quick to respond and resolve my issue. I was so impressed as I have never had this level communication with a business before. They earned my trust and whether I use them or not again, their service is second to none. Thank you again! Time to try the product!!
I recently placed an order with Forte Series and, despite some international shipping hurdles, I couldn’t be happier with the experience. The products are absolutely top-tier. I purchased the Chrome Clay and the Sea Salt Spray. As someone with fine, medium-length hair, the Chrome Clay is a total game-changer. It provides incredible hold and a matte finish without needing hairspray for fixation. For the Sea Salt Spray, a little goes a long way, and it works best when combined with a blow dryer for that perfect beachy volume. What really stood out, however, was the customer service. Maude (Customer Service Lead) was incredible throughout the entire process. Due to some logistics delays, they went above and beyond by adding the Texture Powder and the Argan Oil Serum to my package as a gift. The powder is perfect for fine hair, offering great flexibility and volume, while the serum is a fantastic addition for overall hair health. As someone who works in customer care myself, I can say this was truly world-class support. I highly recommend Forte Series not only for their quality lineup but for how they truly value their customers. I’ll definitely be back!
Forte Hair Texture Clay is amazing! If you want to look handsome and cool, this is what you need! Not only are the products amazing, but their customer service is absolutely the best. Everything is great at Forte! Definitely try it out, you will like it as much as I do!
