J
Juliet
Reviewer
0 helpful votes
Reviews
C
customer
Reviewer
0 helpful votes
Wack WACK WACKO!!!…
It was pretty fun people hitting each other with metal swords wearing armor. Plus no one died and there was no fights in the crowd. Seats were slightly unconformable but I had no one next to me so I could stretch out.
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MP
M. Pilar
Reviewer
0 helpful votes
Beautiful paints, history and architecture
Beautiful place, where you are going to see Frida Kahlo and Diego Rivera paints and the beautiful Dolores Olmedo's house. There are other magnificent exhibitions inside this beautiful house surrounded by lovely gardens where you will find peacocks and Xoloitzcuintli dogs (a breed revered by the Aztecs). You have to visit it!
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MP
Marie-Eve Pomerleau
Reviewer
0 helpful votes
I has a question about an event date…
I has a question about an event date availability and got an answer within an hour. Great experience!
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Gill Dennett
Reviewer
0 helpful votes
Great festival
Great festival. Brilliant entertainment, great range of stalls/food trucks and a brilliant funfair. Great day out.
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ED
Elif Daslik
Reviewer
0 helpful votes
NO REFUND
My concert got cancelled in March. Its been 5 months now and still NO REFUND. Staff has no idea what is happening and seems to always be sorry for not knowing anything. Since tickets are sold on their platform they should be responsible for refunds! This company is a joke!
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L
Laura
Reviewer
0 helpful votes
We went to the Abba and Queen…
We went to the Abba and Queen everything was delightful had a great time. The only thing I didnt like is the chairs they are so uncomfortable. I hope they change them i bought tickets for October at the same venue.
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Carol Atkins- White
Reviewer
0 helpful votes
Date Night
My husband and I was excited about coming to the '90s Hip-Hop candlelight. From the beginning to the end it was amazing. The mood and the vibe was on point. We recognize all the songs. We had a great date night and we would love to come again. We highly recommend it.
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Rhian Poole
Reviewer
0 helpful votes
I had a genuinely awful experience with…
I had a genuinely awful experience with Fever's customer service. I accidentally purchased tickets for the wrong cinema (Purple instead of Yellow) and contacted customer service immediately, hoping they could simply amend the booking so I could still attend that evening. Instead, I spent ages answering endless questions from one representative, only to be told my request was refused. To make matters worse, another member of the team then emailed apologising for the issue, asked me even more questions, and after I took the time to respond, they simply closed the case without resolving anything. As a result, I didn't go to the cinema at all and wasted both my time and money. Mistakes happen, but good customer service is about finding reasonable solutions. Fever's customer service was disorganised, inconsistent and completely unhelpful from start to finish. I won't be using them again.
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CV
Carlos Velasco
Reviewer
0 helpful votes
I've always had a great experience with…
I've always had a great experience with getting tickets for an event or venue.
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NH
NIKKI HUGHES
Reviewer
0 helpful votes
The entertainment was great
The entertainment was great! The wine not so good! Could have had great local wine
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MW
Maria Williams
Reviewer
0 helpful votes
Despite speaking to a representative…
Despite speaking to a representative from Fever at the venue, who personally admitted that their website was experiencing problems and that some customers were being charged twice, customer service failed to resolve the issue. As a result, I was charged an extra £236 for tickets that I neither ordered nor used. Despite my attempts to have this corrected, no action was taken, leaving me with no choice but to dispute the charges with my credit card company. This has been an extremely frustrating experience, and I am very disappointed with the lack of customer service and accountability. Unfortunately, after this experience, I will never purchase tickets through the Fever website again.
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JD
Jerry d
Reviewer
0 helpful votes
The catacomb tour is a hidden gem in…
The catacomb tour is a hidden gem in lower manhattan from the beauty of the old saint Patrick church and pipe organ to the history of the struggles of the early Catholics. 90 minutes was a perfect time to incorporate all the history!
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HC
Happy Consumer
Reviewer
0 helpful votes
A Review of my interactions with Fever's customer support (via email).)
They responded to all my emails in a timely fashion and helped to answer all my questions and concerns.
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TD
Tiffany Doyle
Reviewer
0 helpful votes
Incredibly stress free ability to…
Incredibly stress free ability to change ticket date and time. I hit confirm before I realized I work the day I chose and it just gave me an option to change it.
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VV
Victoria Van Dalsen
Reviewer
0 helpful votes
We thoroughly enjoyed Coldplay and…
We thoroughly enjoyed Coldplay and Imagine Dragons! I purchased the wrong concert online and it was very easy to purchase the concert we wanted to see and my credit card was credited very fast for my error. We will attend more of these wonderful concerts!! Thank you Fever!!
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M
Miranda
Reviewer
0 helpful votes
The booking tickets and extras to see…
The booking tickets and extras to see Ramas II at Battersea Power Station was relatively straightforward forward. However , I did feel compound to add extras like ‘jump the queue’ which was totally unnecessary as we were the only ones there. When I mentioned it to the staff they were embarrassed and said ‘it happens all the time.’
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DF
Dave Flibotte
Reviewer
0 helpful votes
Made an error on times for my tickets…
Made an error on times for my tickets changing them was very easy
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Brenda
Reviewer
0 helpful votes
No Flexibility for Honest Mistakes
I accidentally bought tickets for the wrong date for the Royal Canadian Circus and contacted support multiple before the performance I actually wanted to attend although a few days after the performance I accidentally bought tickets for. Fever confirmed my tickets were never scanned or used, but refused to exchange them even though seats were still available, citing company policy. Honest mistakes happen, and I was disappointed that no customer service discretion was shown.
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A
Angela
Reviewer
0 helpful votes
False advertisement on a very low…
False advertisement on a very low quality event. The event was advertised to be in English at time of purchase of the ticket. The day BEFORE the event, Fever sent out an email stating it will be held in French. I quickly contacted customer support to get a refund as I did not want to attend anymore. I never got an answer so I attended not wanting to waste it entirely. The event was TERRIBLE. Poor quality performances, watered down mixed drinks (they had advertised elaborate cocktails). Overall an experience not worth $90. They responded 2 weeks later to simply apologize for the inconvenience. That is unacceptable.
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