C
customer
Reviewer
0 helpful votes
Reviews
E
Ernie
Reviewer
0 helpful votes
Total satisfaction
Fair pricing, excellent communication, superior customer service and quick delivery.
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Angela Lynn
Reviewer
0 helpful votes
They don't process refunds!!! Bad customer service.
I ordered some decorative screws and cancelled the order after 3 weeks of not receiving the product. It's been over a month and still have not received my refund. I've called and spoken with Nicole (the only person that answers the phone) 3 times about this with no results. I've emailed Rob the manager with no response. I left my name and number for him to call me with no call back. They just keep telling me they will look into this but nothing happens. I've given them 4 weeks to refund my cancelled order. I will not be purchasing anything else from this company unfortunately.
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RP
Roger P
Reviewer
0 helpful votes
I'll start here next time.
You had the hard-to-find screws that I needed. I'll be back.
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R
Robert
Reviewer
0 helpful votes
I was able to find exactly what I…
I was able to find exactly what I needed and I received the package when I was supposed to The questions I had were answered honestly and were helpful Thanks
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T
Tony
Reviewer
0 helpful votes
JC
John Chupp
Reviewer
0 helpful votes
WHJ
Reviewer
0 helpful votes
Good Products Overall
Good products and usually a reasonable amount of time for delivery of those products. I have purchased from them several times.
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P
Paulie
Reviewer
0 helpful votes
The place to go
Quality brass fasteners at a competitive price are not easy to find these days. But have no fear, Fastenere is here, and has what you're looking for.
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C
customer
Reviewer
0 helpful votes
Easy to find what I needed and get it…
Easy to find what I needed and get it ordered. Can see repeat business here.
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NORTHWOODS ANTLER
Reviewer
0 helpful votes
Received wrong size bolts. …
Shipping was quick and website was easy to navigate and place order but the size bolts I ordered were packed wrong. I received 5 metric bolts, not the 3/8 size bolts I ordered. I did reorder the bolts again. Hopefully I will receive the correct size this time.
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BC
Buck Crouch
Reviewer
0 helpful votes
The hardware was exactly what I…
The hardware was exactly what I expected and ordered.
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RH
Randy Hull
Reviewer
0 helpful votes
DA
Dan Atwood
Reviewer
0 helpful votes
CP
Charles Potter
Reviewer
0 helpful votes
They sent me the wrong size screws
They sent me the wrong size screws. Now I have to pay to send them back when it was their mistake twice! They did make things right in the end. Already found the right screws elsewhere but thanks 😊 they should pay for returns though!
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TB
Terry Bretz
Reviewer
0 helpful votes
Order was fulfilled in rapid order an…
Order was fulfilled in rapid order an shipped even quicker. Thank you for the great service! Terry
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D
Dean
Reviewer
0 helpful votes
O
Otto
Reviewer
0 helpful votes
I found exactly what I needed and…
I found exactly what I needed and shipping was quicker than estimated.
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C
customer
Reviewer
0 helpful votes
I received exactly what I ordered a…
I received exactly what I ordered a day earlier then when I was told I would receive it. I will definitely use them again.
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DB
Dave Brown
Reviewer
0 helpful votes
The free shipping on a $10 order was…
The free shipping on a $10 order was awesome and the package arrived in a timely manner .
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