Andrew Altringer
Reviewer
0 helpful votes
⭐☆☆☆☆ (1/5)
⭐☆☆☆☆ (1/5) I spent nearly $2,500 on an Eskute RTX, and it has fewer than 150 miles on it. The bike has already completely failed and will not power on, leaving me with an expensive bike that I can’t ride. Customer support took five days to respond. Their solution was to ship me a replacement display, but it won’t arrive for another two weeks. That means I’m without a functioning bike for weeks while troubleshooting what should never have happened in the first place. An e-bike in this price range should not experience a complete electrical failure after fewer than 150 miles. I expected a reliable product and responsive warranty support. Instead, I have a $2,500 bike that’s unusable.
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