Susan Youngman
Reviewer
0 helpful votes
Bought an Eco-Worthy 150Ah Lifepo…
I bought an Eco-Worthy 150Ah Lifepo Battery from this company on June 17, 2025 from their Ebay store. The battery was defective when I got it on June 26, 2025. I requested a refund and instead they offered to send me a 20 am charger to "wake up the battery". So I canceled the refund and had the charger they sent, "wake up the battery". However, everytime I would go to use the battery on my RV and have it at a 100% charge, it would work to about 90 to 95% and the next thing I knew, it would crash down to 0% and pop my outside RV fuse box. This happened over and over so I pulled the RV from my RV and bought another battery in November 2025 from Aliexpress. The Aliexpress battery from the same company worked perfectly. I decided to retry the Ebay battery on my RV this past week only to find out it did the exact same thing. Full charge and then at some point, crashed down to 0% and popped my outside RV fuse. At this point, it would only charge if I used the Eco-Worthy 20am battery charger. I disconnected the battery from my RV and called Eco-Worthy to file a claim on their 3 year Warranty. Eco-Worthy Customer Service sent me to Ebay Message system for the Warranty claim. For the last 5 days, I have been going back and forth with their Warranty Claim people who want me the jump through hoops with their outlandish requests including buying a multimeter, hiring someone to read the voltage and take pictures of the battery with the voltage meter on it. I have told them repeatedly, I have the original packing materials and for them to provide me a paid return labels. They have not provided me a paid return label and have not even addressed my request to return the item. Yesterday, I filed a dispute at my credit card company for Eco-Worthy's unwillingness to fulfill their 3 year Warranty on the product. PLEASE DO NOT BUY ECO-WORTHY FROM THEIR EBAY STORE. I own many Eco-Worthy solar panels and another battery but now will NEVER buy any of their products from their Ebay Store!!! BUYER BEWARE!!
