Alexandra
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A USED device! - Discount Daily Hearing sold me a used Signia device. NOT NEW. No discount. Full price. USED. Beware.
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I’m still waiting for my replacement wire. I have emailed you and no response. I would appreciate someone letting me know the status of this situation. I’ve been left in limbo. Very unhappy customer.
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Discountdailyhearing replaced my hearing aid part under warranty no question asked. When the wrong part was delivered (with the correct description) they sent out the correct part that day with no shipping charges.
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Thanks for making all your services easy. I have always had a great experience with buying and getting the parts needed to maintain my hearing aids. Thanks
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Repairs were done but with delays because of DiscoutDaily CS problems. After repairs, I have sent several emails to CS about the repairs with no response. As the say “Custer no service.”
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Made appt. For adjustment online... Didn't receive call ...called in to find that I wasn't on the schedule
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They took care of the problem right away and I did not have to pay for a repair.
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The parts I needed were shipped right away, I was all set.
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Fast, knowledgeable, and courteous service with the best price on the market. Also shipped fast.
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quick diagnosis of problem and a solution that was taken care by the next day
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Courteous, Helpful, Prompt, Available, Knowlegeable, Trustworthy
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Been using DDH for many years and have always been happy with their service and prices
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Discount Daily Hearing gets a 5 and Phonak gets a 4. I was very pleased with the service and upgrades to my hearing aides. What gave this rating 4 stars was no communication from Phonak as to what exactly was done and no information on the fact they changed the filter system and the ones I've been using will no longer work. The service guy at Discount Daily Hearing did the best he could explaining what he could without a transcript to go by and sent me some filters which I really appreciated!
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Still having trouble with my left hearing aid. The people that are "fixers or coaches' as I like to call them especially a gentleman by the name of will gets a 5 star plus from me has been able to figure out the issue immediately now getting the aids repaired and or items sent to me that I can fix myself the office staff really needs much help in troubleshooting, or perhaps not even trying to, because they're not helpful at all I often go without my hearing aids for months either because it always "has to go back to the factory," or "hasn't been returned from the factory" and 75% of the time it takes so long and comes back and absolutely NOTHING is resolved. and h than I have been without aids for without any exaggeration for months at a time. I think I have only been able to wear my hearing aids for maybe ½ of the time I have owned them

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