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0 helpful votes
What a wonderful job you did with my 8mm films. It has been a delight to see the quality of the digital imaging on such old footage from my childhood, spanning the late 1960s through the late 1970s. Thank you.
Reviewer
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Everything was perfect EXCEPT you completely disregarded my very simple request to name each transfer file according to the numbers stickers I had assigned to each film reel. As a result, I had a complete mess on my hands. A. trying to see if you had in fact transferred and returned ALL my reels.(yes you did) B. Trying to identify each file. Very difficult. Could have been SO MUCH EASIER. Why was my very simple request ignored?
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Reviewer
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Great professional service but it took a little over two months to get my vinyl record conversions finished.
Reviewer
0 helpful votes
I sent DiJiFi a 1936 album which had my mom reciting a Mother’s Day poem. They, in return, sent me two files, one of which was pure static, and the other had record-skipping underneath static. My iPhone recording from playing it on a turntable was better. Further, the company took three months to send me the static files, and they only got the job done when I suggested they just send the album back. All this aside, after I shared that I received static files, I didn’t hear from them in a timely fashion, so I disputed the charge via my credit card and told them I was doing so. I truly expected them to promptly refund my money. They did not. I don’t know why they couldn’t just let me know the project was too challenging and return the album.
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0 helpful votes
Very good customer service and very good communication with me during the whole process.
Reviewer
0 helpful votes
Long lead-time and poor communication about it. Not responsive to emails. Still waiting
Reviewer
0 helpful votes
After a few 'hiccups', the finished product was great. The manager gave me the best customer service. I would recommend! I am pleased with the final product!
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You were gonna overcharge me for the amount of footage I had it seemed really chaotic and unprofessional
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This is my second time employing their services and they are my go-to for anything digital transcription. They were in the middle of settling in after a big office move and they still were able to accommodate me in a timely manner and their calm professionalism was able to calm my frantic gf who was convinced she destroyed a childhood dvd. Well priced and strong communication. Would recommend to anyone and already have in fact to someone who’s in the wedding industry, so even professionals like their services.
Reviewer
0 helpful votes
I sent in an old cassette with a conversation between my toddler son and myself, paid the deposit of $77, called several times after receiving no further communication. Each time I got excuses and was assured I would be hearing from them and they would be sending me my digitized product very soon. Never heard back again and never received anything. I would not recommend doing business with these people. I trusted them with a treasured piece of my life which I fear is now lost forever.
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0 helpful votes
Excellent transfer of 30 year old family films to a thumbdrive.
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0 helpful votes
Thank you for helping me make a DVD with videos from my phone, I couldn't find anyone where I live to do this for me. It was very important project for my little brother who has down's syndrome and he was so excited to see himself singing Elvis Presley songs, lol thanks again and I will be calling you for future projects
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0 helpful votes
Screens calls, flies through deadlines with no communication. Won't use again.
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The experience wasnt great. Then i expressed my concerns and the movies were brought to me on the weekend which was a very thoughtful way of improving customer satsifaction.
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0 helpful votes
The link to digital image transfer was excellent. But the delivery of my original artwork (a silver gelatin print) with the thumb drive digital file never arrived. I fully paid for this added service. I want my original silver gelatin print back.
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0 helpful votes
I was quickly given an estimate for the work. I ended up not needing to have the transfer done which was estimated.
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0 helpful votes
Patient staff for my novice inquiries on 1/2 inch VHS format to digital transfer. Tasteful office and prompt service at desk on drop off and pickup date.
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