Linda Chesley
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whenever I call them
whenever I call them , they are always so nice and courteous on the phone

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whenever I call them , they are always so nice and courteous on the phone
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The shipper left out the unit number of where I live. Spent half a day on the back and forth run around with FedEx, only to be told I have to contact the shipper to add my unit number. I contacted the supplier and they said they cant modify the shipment since it already shipped. That is complete incompetence if they dont know how to use their shipping resources to correct their mistake. Lastly, I was told to refuse the shipment "once recieved". That is the most idiotic advice I've ever heard as if I could receive it, I wouldn't need to refuse it. And the lack of customer service and support with this kind of stupidity is just unacceptable.
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I got my product in time. I have been poking my fingers for a week because my reader and sensors quit working. Thanks
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Wow, this is a great product at an incredible price, it is an advertised as “colorless “however, it is technically not the colorless Biofreeze. A bottle looks very similar in that both types are white bottles, but this product comes out green. It is not colorless. The actual colorless formula states such on the bottle. And now, I have 12 bottles that are not what I thought I was purchasing.
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Reasonable prices. Email communication of order progress. Prompt shipping for fast delivery. Easy to find products in web page; Easy and efficient order process.
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I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them considerably cheaper than I could purchase them anywhere else. A+
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I have ordered before and the product arrives in a timely manner.
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I placed an order on June 27. The website shows that the order was completed June 29. The item has not arrived. It is now July 14. I emailed the company but they have not replied. We are still waiting, but losing hope.
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I received part of my order in a box that had seen better days! It was accordion pleated on 1 end and the tape sealing the box was coming off. I’m still waiting for the rest of my order, which is taking too long to arrive. However, my card was charged on day 1!! This is my first order and it will be my last.
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I am very pleased with my purchase and the fast shipping. I would and will buy again from Diabetes store! I give you 10 stars!
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The on line store front worked very well. My purchase was shipped quickly through USPS. Both price and delivery were better than Amazon.
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