NT
Natal Tucker
Reviewer
0 helpful votes
Refunds
The experience was alright, I'm glad they told me that they had to refund it but I had to try twice and still got refunded. But the process was simple just took a long time
Report a concern
Reviews
RM
Roberto Manzo
Reviewer
0 helpful votes
Two Orders Placed and Confirmed ... An Hour Later You Realized You Were Out of Stock!
I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock. It happened twice on differerent products and different days. It really look very unprofessional and speaks poorly about your company reliability. Please keep your page updated and do not play with customers that we get tired of it and can go and shop somewhere else.
Report a concern
S
Sss
Reviewer
0 helpful votes
Available stock incorrect
Ordered item got canceled for not being in stock. Keep your stock up to date based on ordered items.
Report a concern
GE
Gregory E Stevenson
Reviewer
0 helpful votes
Not happy with purchase experience. Product seems okay
First you got my address wrong. Now I see you charged me for a conversion fee of $1.62. 1 star.
Report a concern
FA
Florencio Avila
Reviewer
0 helpful votes
Still haven’t received word on my…
Still haven’t received word on my package if it’s being shipped or not have no clue what’s going on. Reached out. Haven’t received a message back really frustrated. May have to cancel order and request refund.
Report a concern
RW
Russel Watsky
Reviewer
0 helpful votes
The clarity of the image is far better…
The clarity of the image is far better than I expected - excellent. Setting up the app did not conform to the instructions - this needs improvement.
Report a concern
AL
Arthur libbey
Reviewer
0 helpful votes
MH
Mark Huffman
Reviewer
0 helpful votes
SH
Sharon H
Reviewer
0 helpful votes
Nothing shipped yet
I placed an order on 12/28/25, my account was charged but I have not received anything yet. I can’t even track my purchase because nothing has shipped. I attempted to contact the company today via the “contact us” on the order confirmation page but it wanted me to setup an outlook account in order to contact them. I finally found an email address so I’m hopeful I’ll hear back.
Report a concern
JV
Juan Valentin Medús
Reviewer
0 helpful votes
BC
Belinda Coker
Reviewer
0 helpful votes
This company is the best!
This company is the best....They stand behind their product and are easy to deal with!
Report a concern
UR
User review
Reviewer
0 helpful votes
Outdated software and won't process a return
They sold me a product that requires an app download from the Google app Store. The App Store said I couldn't download because it was for an older version of Android. My phone is two years old, but the software is still that outdated. I contacted support and asked to return it. Instead, the company emailed me a zip file and told me to install their untrusted, unmaintained software attachment on my phone. That's a big no. I asked multiple times to return it and they still haven't sent me a return label. They said the updated software would be on the App Store by the end of the week, and that's the last I heard. The week is over and it seems like I'm stuck with an unsupported product with outdated, potentially dangerous software.
Report a concern
JG
Jeffery Gilliam
Reviewer
0 helpful votes
Product works as intended
Product works as intended. I have only used it for a couple weeks.
Report a concern
R
Rupa
Reviewer
0 helpful votes
Easy order. Quick arrival!
Product arrived way ahead of scheduled time. Definitely a welcomed surprise since it was a birthday gift. My wife was very happy with her present and excited to dig into all of the features.
Report a concern
HK
Hilary Kerns
Reviewer
0 helpful votes
S
Steven
Reviewer
0 helpful votes
C
CA
Reviewer
0 helpful votes
Good value and features
I've had this borescope for a few weeks now and have used it several times. I haven't used the photo or video features except to test them but it's got a clear picture and bright light that's helped me when looking into my well and sink pipes. The cable is sufficiently stiff to maneuver but the extra length can be a little unwieldy so I might buy a shorter one as well. The attachments are a nice addition and it even came with an memory card. For homeowner/diy use, this seems to be a great value.
Report a concern
DL
David Lund
Reviewer
0 helpful votes
Great product but having trouble…
Great product but having trouble getting the device to connect with wifi.
Report a concern
CG
Car Guy
Reviewer
0 helpful votes
Perfect for engine inspection.
Just what I needed! The articulating head allows to view valves. Wish I got it sooner as a shop that rebuilt an engine for me a couple months ago is shiny on the outside but junk on the inside. With this device taking photos and videos it will help with my claim.
Report a concern
DT
Dan Tucker
Reviewer
0 helpful votes
I have a 1,000 Snapon camera and this…
I have a 1,000 Snapon camera and this thing runs circles around it. Now to be fair the Snapon is 5 years old so I know technology has really improved, but the price less than 300.00 is incredible especially with the ability to turn and zoom. Amazing tool.
Report a concern
Page 1 of 4