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0 helpful votes
4 to 6 weeks of shipping is way way too long. In your tv commercial it says that you have the inventory in hand and will ship asap. Either change your commercial to just say how long will it take….you are misleading your customers. Will never buy from you again. Ruben Rodriguez
Reviewer
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Made my purchase and order end of June, they said it will ship out in a couple days. I got an email middle July saying my order is now on back order and never heard a word from the company since.. where is my product and or any communication??
Reviewer
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Joyce is a blessing to talk with and get coins from…
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Have not received the order or any updates even after emailing your customer support team.
Reviewer
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Our initial experience with CSN wasn't good. CSN had 1 single rogue employee who attempted (unsuccessfully) to commit fraud in our first CSN transaction. The employee was an after-hours employee. CSN discovered the problem, and while they didn't want to discuss it in detail, neither did they attempt to minimize or deny the reality of it. I presume they handled that fraud attempt appropriately, but as expected I did not get any follow up, nor did I ask many questions. CSN then transferred our account management to one of their senior sales consultants named Sean M. Sean is knowledgeable, personable, ethical, and 100 percent legal. He is an experienced professional and it shows. He does his job with a certain extra effort that other professionals, while competent, may lack. Since being managed by Sean M. we have 100 percent satisfaction with every one of our many CSN transactions. To date, with Sean, there are NO MISTAKES, NO EXCUSES. It's just business the way you hoped it would be. We do recommend CSN to anyone, but we especially recommend waiting for their normal business hours, AND, of course we recommend requesting Sean M. as your personal advisor.
Reviewer
0 helpful votes
i still have not received my coins. purchased them in June 25TH . i would love to see the coins !!!
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Still havent received my shipment. Sent message asking status of shipment and never received an answer.
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you said in stock I have yet to receive, but you charged my card !!!
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I like the lady Pat that calls me and tells me about coins.I might like and also calls me and tells me when the coins has been shipped to me but it seemed like it takes too long to get a corn anymore , would like to get coins quicker.
Reviewer
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You have a very good sales person, but when i say, "NO" that is just what i mean. But evidently, He does not understand that word.
Reviewer
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I surely did enjoy the delivery of these coins have yet to open up the half dollars but I may just leave it in package to create a better value for them and as far as the penny they went with the nickels dimes and quarters so I'm I'm really excited and blessed to be having them
Reviewer
0 helpful votes
No notification of shipping takes 4-6 weeks. No answers on voicemails. No answers on emails. No answers on messages left on the website. I had to call again today, and only today I clarity. Lastly, when I purchased, on TV was advertised one price, but on the site it was $10 more....when I inquired about this, the rep stated that was not the case.
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Have not received the order, when was it delivered? Was there a tracking number?
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Have not received order yet it's been 4 weeks
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PLACED COIN ORDER ON JULY 3RD. 31 DAY AGO. HAVE NOT RECEIVED MY ORDER. THEY HAVE CHARGED MY CREDIT CARD 608.00 DOLLARS. WHERE ARE MY COINS. DO NOT BUY COINS FROM CSN MINT
Reviewer
0 helpful votes
Great shopping experience but have not received my coin yet so I can not say anything on the quality of coin.
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I have been waiting for well over a month for any portion of my order and I've only received 1 update on my order....AND HAVE NOT RECEIVED ANXYXTHING REGARDING MY ORDER EXCEPT FOR THIS QUESTIONNAIRE/ REVIEW 🤨. Still Waiting, Jernetta Smith
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Love the set I received and can't wait for the rest of my order to arrive..
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Excellent service for an excellent product at a good price.
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We recived the quarters but have not received the 250 years of american independence coin& colorized currency set. It has been a month since ordering.