RL
Richard Levandowski
Reviewer
0 helpful votes
Emma from Tech Support was very…
Emma from Tech Support was very helpful, stayed engaged with me until my issue was resolved!
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Reviews
LR
LAWRENCE R COOPER
Reviewer
0 helpful votes
Great Service and Great Bundle
Had problems downloading Atmospheric designer package. It was pretty complicated. Emma at Support walked me through the download by having me switch my browser. She stuck with me and made sure all was good. GREAT SERVICE I am now working through the many brushes. Huge selection that will help me to enhance my photos. Great value!
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D. West
Reviewer
0 helpful votes
Excellent customer service - User error on my part ordering more…
User error on my part ordering more than planned. Emma took care of my error and credited my cc immediately. Truly a pleasure working with such a professional group!
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A
Angie
Reviewer
0 helpful votes
I had messed up on a recent order and…
I had messed up on a recent order and hit send before entering my discount code. Within a couple of hours Emma had credited a refund. Very impressive!
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HN
Helge N. Olsen
Reviewer
0 helpful votes
Alan
Reviewer
0 helpful votes
Efficient and Friendly
A small hiccup in finding my recent purchase, was smoothly and efficiently investigated and rectified by customer services.
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MS
martin shubin
Reviewer
0 helpful votes
Had an issue with my library and their…
Had an issue with my library and their Customer Support was fantastic! Spoke to Emma and she quickly responded and corrected my issue. Love all of their training programs! Highly informative and helpful. Thank you.
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TS
Thomas Skougaard Knudsen
Reviewer
0 helpful votes
The customer service are so sweet and…
The customer service are so sweet and and help me all the way and the product are so over the top:)
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A
Anthony
Reviewer
0 helpful votes
I was having issues logging into …
I was having issues logging into Creatorfoundry.com, which I have been using for a few years now and can honestly say the support staff are just the best. They sorted my problem within a few hours of reporting.
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GD
Graeme D.
Reviewer
0 helpful votes
Purchase Issue Query
Very responsive / quick reply to issue raised and satisfactorily dealt with by Emma
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MS
Michael Shelton.
Reviewer
0 helpful votes
Misplaced order.
I thought that my order may have slipped through the net as I thought that I hadn't received it, however I had received a receipt for the payment. I dropped an email to customer services and received an almost immediate reply showing me how to find the product. So I had received it, just that I didn't know where to look. "Thank you" to Emma for excellent service.
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P
Paul
Reviewer
0 helpful votes
Great organization with great product…
Great organization with great product and customer service! When buying a product I encountered an issue which was my fault, as I entered a wrongful email address, so I communicated with them and in a matter of time they got back to me and corrected my email address at their end for me.
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DM
Doug McNames
Reviewer
0 helpful votes
I made a mistake in the ordering…
I made a mistake in the ordering process and the company corrected it for me within hours. Their service was outstanding.
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EJ
Ed Jasulevicz
Reviewer
0 helpful votes
Great overlays and customer service
Emma is a problem solver. I ordered a bundle that included brushes that unfortunately are not compatible with my "older" version of Photoshop; Emma offered either a refund or use of additional overlays (which I can use). The overlays are very easy to use and look awesome.
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David Finnegan
Reviewer
0 helpful votes
Fantastic service,
Fantastic service, I had some issues and where sorted out very quickly by Emma. Thanks again
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NS
Neil Sutton
Reviewer
0 helpful votes
Indispensable resources
Excellent quality resources backed up by super efficient service ...and at a very reasonable price – what could be better! Highly recommended...
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Don Conrard
Reviewer
0 helpful votes
TN
Tai Nguyen
Reviewer
0 helpful votes
Atmosphere Designer Effects
The effects were simple to apply and instantly made my images more vibrant and dynamic.
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AM
Anna Millqvist
Reviewer
0 helpful votes
Support was good when needed
Support was good when needed, but could have given a response that they were working on the issue, not waiting until it was solved. Product itself amazing.
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J
Jim
Reviewer
0 helpful votes
I purchased the mega bundle and had a…
I purchased the mega bundle and had a problem with finding my downloads, ended up being my fault having more than one email address. They fixed the issue the same day. Great company! Great products.
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